On-Site Forklift Technician

Concentric LLC•Shippensburg, PA

13d•Onsite

About The Position

The On-Site Forklift Technician performs routine maintenance and repairs on industrial mobile equipment, including forklifts, scissor lifts, tuggers, floor scrubbers, and golf carts. The technician troubleshoots equipment failures, completes repairs according to manufacturer guidelines, inspects equipment using scheduled maintenance planning tools, and maintains accurate work orders, service records, and time entries. The role requires the technician to supply their own tools and work safely at a customer facility, primarily with minimal supervision. First- or second-shift work may be required, including weekends when needed, and the technician must be available for on-call work as needed. Concentric, LLC provides industrial power, critical infrastructure, mechanical/HVAC, and material handling and automation maintenance services through a nationwide network. The company serves data centers, telecommunications providers, utilities, manufacturing, distribution, commercial facilities, and other mission-critical environments.

Requirements

Three to five years of experience with material handling equipment (MHE) maintenance, including electrical maintenance.
Strong equipment repair, mechanical, and/or electrical skills.
Self-motivation and the ability to manage time and attendance and work with minimal supervision.
Strong communication skills for work order documentation and customer interaction.
Basic computer skills and familiarity with using a computer.
Ability to lift at least 50 pounds, crouch, and/or move in confined areas.
Ability to meet the physical requirements of a Service Technician.
Must provide own tools.
Willingness to learn and be trained.
Valid driver's license.
Ability to pass pre-employment testing where applicable by law.
Ability to work on-call as needed.

Nice To Haves

Hydraulics experience.
Conveyor experience.
CDL; it is a plus but not required.

Responsibilities

Maintain industrial mobile equipment.
Troubleshoot equipment failures and perform root cause analysis, including researching potential warranty issues, rework, and recurring repairs using historical equipment data in the Field Connect service platform.
Complete equipment repairs promptly and according to manufacturer repair guidelines.
Use judgment to evaluate the relative costs and benefits of possible actions and choose an appropriate course.
Perform equipment audits according to the PM Planning tools schedule in the Field Connect service platform.
Communicate information to supervisors, coworkers, and subordinates by phone, in writing, by email, or in person.
Complete work orders and service records accurately and on time according to Concentric time standards.
Enter work hours accurately and on time in the Paylocity timekeeping platform.
Complete all work safely and follow customer and Concentric safety requirements.
Keep work areas safe, clean, and organized daily.
Complete safety training modules on time.
Perform other duties as assigned by the supervisor.

Benefits

Competitive pay, incentive opportunities, and overtime potential for hourly employees.
Three medical plan options with an employer premium contribution, starting on day one.
Employee-paid dental and vision insurance, starting on day one.
Health Savings Account (HSA) with a company contribution for eligible High-Deductible Health Plans (HDHPs).
Medical and dependent care Flexible Spending Accounts (FSAs).
Company-paid life and AD&D insurance and short-term and long-term disability coverage, starting on day one.
Company 401(k) plan with a 100% match on the first 4% of employee contributions.
Eight paid holidays.
Full-time employees receive 128 hours of paid time off annually.
Employee-paid accident, critical illness, and hospital indemnity insurance.
Employee-paid legal plans, identity protection, pet insurance, and home and auto discounts.
Training and mentoring from industry experts.
Advancement opportunities.