Forklift Road Mechanic

Toyota Industries•Clackamas, OR

2d•Onsite

About The Position

Toyota Lift NW is hiring a Forklift Road Mechanic to perform field maintenance and repairs at customer locations. The role involves frequent customer interaction and requires representing the company professionally, taking ownership of work, working safely, following company policies and guidelines, and continually improving technical skills. Employees are expected to uphold the company’s standards of integrity, transparency, customer service, and Toyota’s 5S practices. This is a non-exempt, hourly position located in Clackamas, Oregon. The stated schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m.; hours may vary with workload. The position reports to the Service Manager. Applicants must complete an employment application and undergo background investigation and drug screening.

Requirements

High school diploma.
Self-motivation, attention to detail, organization, and the ability to shift priorities in a changing environment.
Mechanical ability to repair equipment and adapt to different types of machines.
Previous mechanical experience or technical school training.
Experienced technician capability, usually at journey level, with over four years of professional mechanical experience, or capability demonstrated to the Service Manager.
Strong written and oral communication skills and the ability to communicate clearly with employees, vendors, and customers.
Ability to work independently and stay self-motivated.
Ability to operate a reach truck, stock picker, and pallet jack, and to pass forklift certification.
Ability to interact effectively with others and work as a team player.
Good attendance record.
Ability to complete an employment application and pass background investigation, including past employment, education, and criminal history, and drug screening.

Nice To Haves

Prior customer service experience.
Experience in a material handling or industrial equipment environment.

Responsibilities

Perform periodic maintenance services at designated customer locations.
Visually inspect customer lifts and verify that all lifts are enrolled in preventive maintenance service.
Perform field repairs at designated customer locations.
Upsell during repairs and preventive maintenance interactions.
Check in with the Dispatcher by phone when starting the day, throughout the day, and at the end of the day.
Document all work orders using Catavolt; review work in process and complete work, including open work orders, promptly.
Complete monthly safety inspection forms to ensure vehicles and tools are properly maintained.
Use safety cones to mark work areas and use appropriate personal protective equipment when needed.
Use tools properly and follow the 5S Stop, Call, and Wait practice when unfamiliar with a task.
Notify the supervisor of safety concerns.
Assist with other projects or jobs as requested.
Represent Toyota Lift NW professionally in customer interactions and take ownership of work.
Follow company policies and guidelines, work safely, and continually improve skills.
Lead and supervise small groups of technicians as needed.