Forklift Operator (1st Shift)

Crescent•West Chester, OH

About The Position

Crescent FLOs move materials throughout the warehouse safely and efficiently while providing logistics services to internal and external customers. The role follows the Crescent Way—Purpose, Process, and People—and supports a culture of Doing it Right, Doing it Safe, and Doing it Well. The operator uses a forklift and warehouse systems to move, stage, pick, and load inventory; supports production and shipping workflows; and maintains safety, quality, productivity, and inventory standards.

Requirements

  • High school diploma and 2 years of related experience, or an equivalent combination of education and experience.
  • Basic math and reading skills, including the ability to read instructions and perform simple math.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to communicate effectively orally and in writing, including listening and sharing information clearly with peers and supervisors.
  • Ability to make decisions and seek support when needed.
  • Self-motivation, ability to work toward targets, and willingness to accept and embrace change.
  • Ability to process information, solve problems logically and promptly, and manage and prioritize time effectively.
  • Ability to follow policies, procedures, safety requirements, and GMP requirements.
  • Ability to work in a fast-paced environment, establish repetitive routines, and adapt to changing business needs.
  • Ability to frequently sit, stand, walk, reach, climb or balance, stoop, kneel, and crouch.
  • Ability to regularly lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.
  • Sufficient hand-eye coordination to operate industrial equipment safely.
  • Ability to operate warehouse systems, including Pack Manager and SAP.

Nice To Haves

  • Regulatory GMP manufacturing experience.
  • Lean manufacturing and continuous process improvement experience.

Responsibilities

  • Read, understand, and follow the Doing it Safe Playbook and all applicable safety requirements.
  • Maintain a valid and current OSHA certification and complete pre-shift checklists accurately and according to procedure.
  • Identify unsafe acts or behaviors, maintain a clean and organized warehouse, and complete trailer inspection forms according to procedure.
  • Operate forklifts safely in trailers, the warehouse, and on the production floor, including around other workers.
  • Work independently on assigned tasks and collaborate with other FLOs, Line Leads, Shipping and Receiving, and Supervisors to complete work, resolve issues, and improve processes.
  • Learn tasks, warehouse layouts, and customer requirements quickly, and use the warehouse management system.
  • Operate forklifts efficiently and communicate with Production to prioritize, pull, and stage inventory accurately to support efficient line operations.
  • Load and unload trailers efficiently to meet dock appointment turnaround times.
  • Communicate with leads and supervisors to maintain workflow and meet pallet-per-hour productivity standards.
  • Load trucks to Crescent and customer requirements, considering weight, balance, and load security.
  • Report safety and quality issues, near misses, accidents, mistakes, and product damage accurately according to procedure.
  • Verify and count items accurately, maintain lot-code integrity through product movements, and preserve customer or inventory separation when required.
  • Handle customer-owned products carefully, protect customer brands, and support on-time delivery of customer requests.
  • Identify and participate in continuous improvement, productivity, GMP, RSW, waste-reduction, and sustainability efforts.
  • Meet performance expectations for moves per hour, incidents and accidents, safety observations, Pack-Manager data entry, absenteeism, and timely shipping.
  • Maintain accurate inventory, resolve issues involving damage-processing errors, prevent processing backlogs, and communicate errors and issues to leadership and the production team.
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