Forklift Mechanic - Industrial Equipment - CAT

Wiese Group • Terre Haute, IN

26d

About The Position

Wiese is seeking a Service Technician to repair customers’ material handling equipment. The role works on a wide range of equipment, including forklifts, aerial lifts, utility vehicles, and floor care equipment. The technician serves as a point of contact between Wiese and its customers, representing the company professionally while providing mechanical services and customer service.

The technician is responsible for working safely, troubleshooting equipment problems, obtaining customer approval before repairs, completing required paperwork, and managing their workload. The position also involves identifying relevant Wiese services, value-added items, or equipment that may meet customer needs.

Requirements

• Strong multitasking and time-management skills.
• Ability to prioritize work and self-manage.
• Ability to lift 50 pounds and crouch or crawl in confined areas.
• Comfort working at heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide own hand tools.
• Working knowledge of computer systems and ability to learn the company’s software to complete online work orders.
• Demonstrable verbal and non-verbal customer service skills.
• Completion of a pre-employment drug screen, physical exam, comprehensive background record check, and motor vehicle record check; proof of employment eligibility through E-Verify is required.

Responsibilities

• Actively support, promote, and lead safety initiatives; follow safety policies and procedures; work safely and report unsafe work or environments to management.
• Troubleshoot customer equipment problems.
• Confer with customers and obtain their approval before making repairs.
• Complete and submit all required paperwork.
• Provide customer service, including offering Wiese services, value-added items, and equipment based on potential customer needs.
• Manage workload effectively.
• Perform hazard assessments for each job and maintain safe work practices and quality control.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed