Forklift Mechanic - Industrial Equipment - CAT

Wiese Group • Jonesboro, AR

25d

About The Position

Wiese is seeking a Service Technician to repair customers’ material handling equipment. The technician works on a wide range of equipment, including forklifts, aerial lifts, utility vehicles, and floor care equipment, and serves as a point of contact between the company and its customers. The role represents the company professionally while delivering mechanical services and customer service.

The technician supports and follows safety policies, assesses hazards, troubleshoots equipment problems, and obtains customer approval before performing repairs. The position also requires completing paperwork and online work orders, managing workload effectively, and identifying relevant Wiese services or equipment that may meet customer needs. Wiese states that it has been around for over 80 years.

Requirements

• Strong multitasking and time-management skills, with the ability to prioritize work and self-manage.
• Ability to lift 50 pounds and crouch or crawl in confined areas.
• Comfort working at heights above 15 feet.
• A valid driver’s license and clean driving record may apply.
• Provide own hand tools.
• Working knowledge of computer systems and ability to quickly learn company software for online work orders.
• Demonstrable verbal and non-verbal customer-service skills.
• Successful completion of required pre-employment drug screening, physical examination, comprehensive background check, and motor vehicle record check, and proof of employment eligibility through E-Verify.

Responsibilities

• Actively support, promote, and lead safety initiatives; follow safety policies and procedures, work safely, and report unsafe work or environments to management.
• Perform hazard assessments for each job and maintain safe work practices and quality control.
• Troubleshoot customer equipment problems.
• Confer with customers and obtain approval before making repairs.
• Complete and submit required paperwork and online work orders.
• Provide customer service and offer additional Wiese services, value-added items, and equipment based on potential customer needs.
• Manage and prioritize workload effectively.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed