About The Position

Wiese is seeking a Service Technician to repair customers’ material handling equipment. The technician works on a range of equipment, including forklifts, aerial lifts, utility vehicles, and floor care equipment. The role serves as a point of contact between Wiese and its customers, representing the company professionally while providing mechanical services and customer service. The technician supports safety initiatives, follows safety policies and procedures, assesses hazards, and maintains safe work practices and quality control. The role also involves troubleshooting equipment, obtaining customer approval before repairs, completing required paperwork, managing workload, and identifying additional services or equipment that may meet customer needs. Candidates must be able to perform physical work, including lifting up to 50 pounds and crouching or crawling in confined areas, and be comfortable working at heights above 15 feet. Applicants must provide their own hand tools and pass the listed pre-employment checks.

Requirements

  • Strong multitasking and time-management skills.
  • Ability to prioritize work and self-manage.
  • Ability to lift 50 pounds and crouch or crawl in confined areas.
  • Comfort working at heights above 15 feet.
  • Valid driver’s license with a clean driving record may apply.
  • Provide own hand tools.
  • Working knowledge of computer systems and ability to quickly learn company software to complete online work orders.
  • Demonstrable verbal and non-verbal customer service skills.
  • Pre-employment drug screen, physical exam, comprehensive background record check, motor vehicle record check, and proof of employment eligibility through E-Verify are required.

Responsibilities

  • Actively support, promote, and lead safety initiatives; follow safety policies and procedures; and report unsafe work or environments to management.
  • Troubleshoot customer equipment problems.
  • Confer with customers and obtain approval before making repairs.
  • Complete and submit all required paperwork.
  • Provide customer service and offer additional Wiese services, value-added items, and equipment based on potential customer needs.
  • Manage workload effectively and prioritize work.
  • Perform hazard assessments for each job and maintain safe work practices and quality control.
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