Forklift Mechanic - Industrial Equipment - CAT

Wiese Group • Olive Branch, MS

26d

About The Position

Wiese is seeking a Service Technician to repair customers’ material-handling equipment. The technician works on a wide range of equipment, including forklifts, aerial lifts, utility vehicles, and floor-care equipment. The role serves as a point of contact between Wiese and its customers, representing the company professionally while delivering mechanical services and customer service.

The technician supports safety initiatives, follows safety policies and procedures, assesses hazards, and maintains safe work practices and quality control. The position also involves troubleshooting equipment, obtaining customer approval before repairs, completing required paperwork and online work orders, managing workloads, and identifying relevant Wiese services or equipment that may meet customer needs.

Requirements

• Strong multitasking and time-management skills.
• Ability to prioritize work and self-manage.
• Ability to lift 50 pounds and crouch or crawl in confined areas.
• Comfort working at heights above 15 feet.
• Valid driver’s license and clean driving record may apply.
• Provide own hand tools.
• Working knowledge of computer systems and ability to quickly learn the company’s software for completing online work orders.
• Demonstrable verbal and non-verbal customer-service skills.
• Successful completion of a pre-employment drug screen, physical exam, comprehensive background record check, and motor vehicle record check; proof of employment eligibility through E-Verify is required.

Responsibilities

• Actively support, promote, and lead safety initiatives.
• Follow safety policies and procedures, work safely, and report unsafe work or environments to management.
• Perform hazard assessments for each job and maintain safe work practices and quality control.
• Troubleshoot customer equipment problems.
• Confer with customers and obtain approval before making repairs.
• Complete and submit required paperwork and online work orders.
• Provide customer service, including offering additional Wiese services, value-added items, and equipment based on potential customer needs.
• Manage workload effectively, prioritize the workday, and self-manage.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed