Forklift Mechanic - Industrial Equipment - CAT

WIESE GROUP•Quakertown, PA

About The Position

Wiese is seeking a Service Technician to repair customers’ material handling equipment in Quakertown, Pennsylvania. The role services a range of equipment, including forklifts, aerial lifts, utility vehicles, and floor care equipment. The technician serves as a point of contact between the company and its customers, representing Wiese professionally while providing mechanical repairs and customer service. The position requires safe work practices, effective workload management, completion of required paperwork, and customer approval before repairs are made.

Requirements

  • Strong multitasking and time-management skills.
  • Ability to prioritize work and self-manage.
  • Ability to lift 50 pounds and crouch or crawl in confined areas.
  • Comfort working at heights above 15 feet.
  • Valid driver’s license with a clean driving record may apply.
  • Provide your own hand tools.
  • Working knowledge of computer systems and ability to quickly learn the company’s software to complete online work orders.
  • Demonstrable verbal and nonverbal customer-service skills.
  • Successful completion of a pre-employment drug screen, physical exam, comprehensive background record check, and motor vehicle record check, and proof of employment eligibility through E-Verify.

Responsibilities

  • Actively support, promote, and lead safety initiatives; follow safety policies and procedures; work safely and report unsafe work or environments to management.
  • Troubleshoot customer equipment problems.
  • Confer with customers and obtain approval before making repairs.
  • Complete and submit all required paperwork.
  • Provide customer service, including offering relevant Wiese services, value-added items, and equipment based on potential customer needs.
  • Manage workload effectively.
  • Perform hazard assessments for each job and maintain safe work practices and quality control.
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