Forklift Mechanic - Industrial Equipment - CAT

WIESE GROUP • Terre Haute, IN

27d • Onsite

About The Position

Wiese is seeking a Service Technician to repair customer material handling equipment, including forklifts, aerial lifts, utility vehicles, and floor care equipment. The role involves acting as the primary contact between the company and customers, providing excellent mechanical and customer service, and representing the company professionally. The technician will troubleshoot equipment issues, obtain customer approval for repairs, and manage workload effectively while adhering to safety policies.

Requirements

• Strong multitasking and time management skills.
• Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas.
• Comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstrable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

Responsibilities

• Actively support, promote and lead safety initiatives.
• Follow all safety policies and procedures.
• Work safe at all times and report any unsafe work or work environments to management.
• Troubleshoot customer equipment problems.
• Confer with and obtain approval from the customer before making repairs.
• Complete and submit all required paperwork.
• Provide the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs.
• Manage your workload effectively.
• Perform hazard assessments and maintain a high standard of safe work practices and quality control.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed