Forklift Mechanic - Industrial Equipment - CAT

Wiese Group • Indianapolis, IN

25d

About The Position

Wiese is hiring an equipment Service Technician to repair customers’ material handling equipment. The equipment serviced includes forklifts, aerial lifts, utility vehicles, floor care equipment, and related equipment. The technician serves as a point of contact between Wiese and its customers, representing the company professionally while providing mechanical services and customer service.

The role requires working safely, assessing hazards, troubleshooting equipment problems, obtaining customer approval before repairs, completing required paperwork, and managing workload effectively. Technicians also identify and offer relevant Wiese services, added-value items, and equipment based on customers’ potential needs.

Requirements

• Strong multitasking and time-management skills.
• Ability to prioritize work and self-manage.
• Ability to lift 50 pounds and crouch or crawl in confined areas.
• Comfort working at heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide own hand tools.
• Working knowledge of computer systems and ability to quickly learn company software to complete online work orders.
• Demonstrable verbal and non-verbal customer service skills.
• Must complete a pre-employment drug screen, physical exam, comprehensive background record check, and motor vehicle record check, and provide proof of employment eligibility through E-Verify.

Responsibilities

• Actively support, promote, and lead safety initiatives; follow safety policies and procedures; work safely and report unsafe work or environments to management.
• Perform hazard assessments for each job and maintain high standards of safe work practices and quality control.
• Troubleshoot customer equipment problems.
• Confer with customers and obtain approval before making repairs.
• Complete and submit all required paperwork, including online work orders.
• Provide customer service and offer additional Wiese services, added-value items, and equipment based on potential customer needs.
• Manage workload effectively, prioritize the workday, and self-manage.
• Represent the company professionally while providing mechanical services and customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed