Forklift Mechanic - Industrial Equipment - CAT

Wiese Group • Hannibal, MO

25d

About The Position

Wiese is hiring a Service Technician to repair customers’ material handling equipment. The role services a wide range of equipment, including forklifts, aerial lifts, utility vehicles, and floor care equipment. The technician serves as a point of contact between Wiese and its customers, representing the company professionally while providing mechanical services and customer support.

The position involves diagnosing equipment problems, obtaining customer approval before repairs, completing required paperwork, and managing workload effectively. Technicians are expected to follow safety policies, conduct hazard assessments, and maintain high standards of safe work practices and quality control.

Requirements

• Strong multitasking and time-management skills.
• Ability to prioritize work and self-manage.
• Ability to lift 50 pounds and crouch or crawl in confined areas.
• Comfort working at heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide own hand tools.
• Working knowledge of computer systems and ability to learn the company’s software for online work orders.
• Demonstrable verbal and non-verbal customer service skills.
• Completion of a pre-employment drug screen, physical exam, comprehensive background check, and motor vehicle record check; proof of employment eligibility through E-Verify is required.

Responsibilities

• Actively support, promote, and lead safety initiatives; follow safety policies and procedures; and report unsafe work or environments to management.
• Troubleshoot customer equipment problems.
• Confer with customers and obtain approval before making repairs.
• Complete and submit required paperwork, including online work orders.
• Provide customer service and offer relevant Wiese services, added-value items, or equipment based on customer needs.
• Manage workload effectively and prioritize daily work.
• Perform hazard assessments for each job and maintain safe work practices and quality control.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed