About The Position

Wiese is seeking a Service Technician to repair customers’ material handling equipment. The role services a range of equipment, including forklifts, aerial lifts, utility vehicles, and floor care equipment. The technician serves as a point of contact between Wiese and its customers, representing the company professionally while providing mechanical services and customer support. The technician is expected to promote and follow safety procedures, assess hazards, maintain quality control, manage their workload, and complete required paperwork. Before making repairs, they confer with customers and obtain approval. The role also includes identifying relevant Wiese services, added-value items, or equipment that may meet customer needs. Wiese has been in business for over 80 years. Candidates must complete a pre-employment drug screen, physical exam, background check, motor vehicle record check, and provide proof of employment eligibility through E-Verify.

Requirements

  • Strong multitasking and time-management skills.
  • Ability to prioritize daily work and self-manage.
  • Ability to lift 50 pounds and crouch or crawl in confined areas.
  • Comfort working at heights above 15 feet.
  • Valid driver’s license with a clean driving record may apply.
  • Provide personal hand tools.
  • Working knowledge of computer systems and ability to learn software for completing online work orders.
  • Demonstrable verbal and non-verbal customer service skills.
  • Complete a pre-employment drug screen, physical exam, comprehensive background record check, and motor vehicle record check; provide proof of employment eligibility through E-Verify.

Responsibilities

  • Actively support, promote, and lead safety initiatives; follow safety policies and procedures.
  • Work safely and report unsafe work or environments to management.
  • Troubleshoot customer equipment problems.
  • Confer with customers and obtain approval before making repairs.
  • Complete and submit all required paperwork.
  • Provide customer service and offer relevant Wiese services, added-value items, and equipment based on customer needs.
  • Manage workload effectively and prioritize daily work.
  • Perform hazard assessments for each job and maintain safe work practices and quality control.
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