Forklift Mechanic - Industrial Equipment - CAT

Wiese Group • Springfield, MO

25d

About The Position

Wiese is hiring a Service Technician to repair customers’ material handling equipment. The role services a wide range of equipment, including forklifts, aerial lifts, utility vehicles, and floor care equipment. The technician serves as a point of contact between Wiese and its customers, representing the company professionally while providing mechanical services and customer support. The job emphasizes safe work practices, quality control, effective workload management, and customer service.

Requirements

• Strong multitasking and time-management skills.
• Ability to prioritize work and self-manage.
• Ability to lift 50 pounds and crouch or crawl in confined areas.
• Comfort working at heights above 15 feet.
• A valid driver’s license and clean driving record may apply.
• Provide personal hand tools.
• Working knowledge of computer systems and ability to learn software for completing online work orders.
• Demonstrable verbal and non-verbal customer service skills.
• Successful completion of a pre-employment drug screen, physical exam, comprehensive background record check, and motor vehicle record check; proof of employment eligibility through E-Verify is required.

Responsibilities

• Actively support, promote, and lead safety initiatives; follow safety policies and procedures; and report unsafe work or environments to management.
• Troubleshoot customer equipment problems.
• Confer with customers and obtain their approval before making repairs.
• Complete and submit required paperwork.
• Provide customer service, including offering Wiese services, added-value items, and equipment that may meet customer needs.
• Manage workload effectively.
• Perform hazard assessments for each job and maintain safe work practices and quality control.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed