Forklift Mechanic - Industrial Equipment - CAT

Wiese Group • East Peoria, IL

25d

About The Position

Wiese is hiring a Service Technician to repair customers’ material handling equipment. The role services a wide range of equipment, including forklifts, aerial lifts, utility vehicles, and floor care equipment. The technician serves as a point of contact between Wiese and its customers, representing the company professionally while providing mechanical services and customer support.

Technicians are expected to work safely, assess hazards, maintain quality control, manage their workload, and complete required paperwork. The position involves troubleshooting customer equipment, obtaining customer approval before repairs, and identifying relevant additional services or equipment based on customer needs.

Requirements

• Strong multitasking and time-management skills.
• Ability to prioritize work and self-manage.
• Ability to lift 50 pounds and crouch or crawl in confined areas.
• Comfort working at heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide own hand tools.
• Working knowledge of computer systems and ability to quickly learn company software for online work orders.
• Demonstrable verbal and non-verbal customer service skills.
• Completion of a pre-employment drug screen, physical exam, comprehensive background record check, and motor vehicle record check, and proof of employment eligibility through E-Verify.

Responsibilities

• Actively support, promote, and lead safety initiatives; follow safety policies and procedures; work safely and report unsafe work or environments to management.
• Troubleshoot problems with customer equipment.
• Confer with customers and obtain their approval before making repairs.
• Complete and submit required paperwork, including online work orders.
• Provide customer service and offer additional Wiese services, added-value items, and equipment based on potential customer needs.
• Manage workload effectively and prioritize daily work.
• Perform hazard assessments for each job and maintain safe work practices and quality control.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed