Forklift Field Service Technician

Alta Equipment Group•Kitchener, ON

5d•Onsite

About The Position

Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team! Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful: Company van (parked at home each day) Company fuel card and cell phone Manufacturer technical training programs Long term Disability insurance Employee assistance program Extended health care Life insurance Paid time off Company Pension Plan Dental and Vision care Employee Stock Purchase Plan Company uniforms provided Work schedule M-F Alta Material Handling is currently seeking a full time Forklift Field Service Technician to report to our Burlington, ON branch. This position is first shift, M - F, and hourly (no flat rate!). Field Technicians are provided a company service van, which is provided for our Techs to drive home (you don't leave it at our shop at the end of the day), along with a fuel card. The primary responsibilities of the position consist of, but are not limited to:

Requirements

Two years of previous forklift repair experience is highly desired
Previous field experience is highly preferable
Strong working knowledge of electric and liquid propane units
Excellent mechanical aptitude
Possess own tools
Must have clean driving record and valid driver’s license to drive company vehicle
Computer programs - Hyster TKC training software and Yale/Hyster contact management system
Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills - Basic: Ability to add and subtract
Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience

Responsibilities

Performing preventative maintenance on customer forklifts and other material handling equipment
Diagnose and repair all forms of customer equipment
Completing each repair job in a timely, efficient and professional manner
Providing exceptional customer service
Work and manage workloads independently
Proper completion and submission of all required paperwork
Field Technicians are responsible for company vehicle and on-board parts inventory
Incorporate Alta's Guiding Principles into daily activities
Performs other duties as assigned
Consistent, regular, and reliable attendance including being ready for work at the designated start time