Forklift Field Service Technician

Alta Equipment Group•Montreal, QC

16h•Onsite

About The Position

Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team! Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful. Alta Material Handling is currently looking for a full-time Forklift Field Service Technician / Mechanic reporting to our Dorval, QC branch. This position is day shift Monday to Friday, and hourly (no flat rate!). We encourage our technicians to participate in our in-house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a technician. Also, company uniforms are provided! Alta Equipment Group prides itself in the 3 P’s of business: People, Process and Product. By investing in the best people and creating a “one team” approach, Alta Equipment Group earns customers for life. If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset. At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.

Requirements

Fluent in French - written and spoken (mandatory)
Two years of previous mechanical repair experience in forklift, auto, diesel, agricultural or heavy equipment repair experience
Excellent mechanical aptitude
Possess own tools
Must have clean driving record and valid driver’s license to drive company vehicle
Interpersonal skills
Basic computer proficiency, including daily use of a laptop
Ability to enter and update work orders in a computerized system
Comfortable using web-based systems, email, and standard office tools
Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Previous field experience is highly preferable

Responsibilities

Performing preventative maintenance on customer forklifts and other material handling equipment
Diagnose and repair all forms of customer equipment
Completing each repair job in a timely, efficient, and professional manner
Providing exceptional customer service
Work and manage workloads independently
Accurately complete and submit all required paperwork and electronic documentation, including updating work orders in company systems
Track work-in-process (WIP), labor time, and job status using digital tools
Follow company digital workflows and maintain accurate electronic service records
Incorporate Alta's Guiding Principles into daily activities
Performs other duties as assigned
Consistent, regular, and reliable attendance including being ready for work at the designated start time