Forklift Field Service Technician | Heavy Equipment Mechanic

WMH•Madison, AL

1d•Onsite

About The Position

WMH Solutions is hiring an experienced Field Service Technician to support customers throughout Madison, Huntsville, and the surrounding North Alabama territory. This is a full-time field service position supporting customers throughout Madison, Huntsville, and the surrounding North Alabama market. Your normal schedule is Monday through Friday during daytime hours. Because our customers depend on their equipment to keep operations moving, technicians may occasionally participate in limited or rotating after-hours and on-call coverage when customer needs require it. This is not designed to be an every-night or every-weekend service model. You'll also have a take-home service van, allowing you to begin and end your field-service day without unnecessarily reporting to the branch for every service call. Travel time is paid in accordance with WMH's field-service practices and applicable requirements.

Requirements

3+ years of professional technician, mechanic, field service, diesel, heavy equipment, industrial maintenance, or closely related experience
Strong mechanical troubleshooting ability
Hydraulic-system diagnosis and repair experience
Electrical troubleshooting experience, including meters, wiring, schematics, sensors, and related components
Engine or powertrain repair experience
Ability to diagnose root causes rather than simply replace parts
Comfortable working independently in the field
Strong customer communication skills
Valid driver's license and driving record acceptable for company vehicle use
Ability to safely perform the physical requirements of field-service work

Nice To Haves

Forklift experience is a plus — but it is not required.
Candidates with less tenure but strong electrical, hydraulic, mechanical, or equipment-diagnostic skills are also encouraged to apply.

Responsibilities

Diagnose and repair electrical, hydraulic, mechanical, pneumatic, fuel, engine, and drivetrain systems
Troubleshoot equipment using diagnostic tools, schematics, service information, and hands-on testing
Identify root causes of complex or recurring equipment failures
Perform preventive maintenance and scheduled service
Complete field repairs at customer locations throughout your assigned territory
Inspect equipment and identify necessary maintenance or repairs
Complete warranty and manufacturer-authorized repairs when applicable
Explain equipment conditions, findings, and repair recommendations clearly to customers
Maintain accurate service documentation and repair records
Manage tools, parts, and inventory assigned to your service van
Work independently while partnering with WMH technical resources and service leadership when additional support is needed
Represent WMH professionally and safely at customer locations