Forge Lead Generator Senior Manager (Experience Curator)
About The Position
At Accenture Federal Services, our purpose is to help the US federal government make the nation stronger and safer, and improve lives. Our 13,000+ people are dedicated to leveraging technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. As a Forge Lead Generator focused on client experiences, you will be at the forefront of designing and executing client experiences that help identify and advance potential business opportunities. Your role is pivotal in hosting clients at The Forge (1201 New York Ave NW in DC), where your primary focus will be to create and execute experiences that lead to opportunity generation and maturation. In this role, you will actively engage with both clients and account teams, ensuring that experiences are strategically personalized to clients and Accenture growth objectives to accelerate growth. You will need to become adept at leveraging the ready-made content and activations available at The Forge. To excel in this role, you should be a natural problem solver who excels in a fast-paced, dynamic working environment. As an engaging and extroverted individual, your communication skills must be polished, allowing you to connect with numerous clients and account teams effortlessly and authentically. This role frequently interfaces with C-suite / SES-level executives, providing a great opportunity for exposure to both client mission(s) and leaders while advancing AFS’ lead generation and sales priorities. Strong organizational and project management skills are a must, as you will be managing the curation and execution of multiple client experiences at all times. Experience with COMPASS, particularly for lead generation and tracking, while not required is beneficial. Your experience in client-facing roles, especially within a business development or sales capacity, will be instrumental in navigating the high-stakes, sales-focused nature of this position. This role demands a proactive approach, and your ability to synthesize information quickly during experience intake meetings with our account teams and rapidly translate both growth objectives and client interests into dynamic client experiences will be key to driving forward the business objectives of The Forge. We’re excited to welcome a great addition to our high performing team supporting accounts and capabilities across AFS!
Requirements
- Ability to think critically and creatively about how we engage with our clients to drive growth
- Ability to effectively manage multiple client experiences simultaneously
- Strong communication, presentation, and storytelling skills
- Strong organizational skills
- Passion for bringing unique stories and value from across the business to meet client needs
- Eagerness and ability to establish new relationships and connections across the business
Nice To Haves
- AFS sales lifecycle knowledge (e.g. Stage 0 activities, reading and responding to RFPs, and orals support)
- Advanced Degree
- 15+ years of industry experience
- Motivated and proactive, with a desire to understand and address complex areas
- Curiosity for learning about new technology, industry best practices, and areas of risk, analyzing and turning new insights into concrete action
- Commitment to delivering tangible outcomes for customers and stakeholders
- Strong written and verbal communication/interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
- Excellent people management and relationship development skills
- In-depth knowledge of Accenture delivery methodologies and practices
- Experience with COMPASS, particularly for lead generation and tracking
Responsibilities
- Planning and facilitating growth & sales-oriented client experiences
- Leading intake calls for Forge visit requests with account teams to understand the growth objectives and client interests relevant to the planning and execution of the related client experience
- Curating client experiences from concept to execution, including agenda creation and coordination with subject matter experts, ensuring that we are bringing the best of Accenture and The Forge to bear
- Thoughtfully combining client understanding with Accenture offerings and solutions at The Forge during client experiences
- Communicating experience details to internal stakeholders (including briefings to leadership) and clients
- Working cross-functionally across the broader Accenture ecosystem to bring innovative and strategic solutions and relevant subject matter experts to our clients
- Effectively leveraging the ready-made content and activations at The Forge
- Managing experience project plans and tracking related growth outcomes in COMPASS
Benefits
- Hands-on experience
- Certifications
- Industry training
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What This Job Offers
Job Type
Full-time
Career Level
Senior
