Forensic Service Coordinator - Assertive Community Treatment (ACT)

Hampton-Newport News Community Services Board•Hampton, VA

About The Position

The Forensic Service Coordinator works as part of an Assertive Community Treatment (ACT) Team, a multidisciplinary team of medical, behavioral health, and rehabilitative professionals serving adults with severe and persistent mental illness and co-occurring substance use disorders. The position focuses on individuals with current or prior forensic involvement and provides intensive service coordination, outreach, advocacy, counseling, crisis intervention, and connections to community resources. The coordinator works with clients, families, treatment providers, courts, and other community partners to promote stability, recovery, and successful community living. The schedule is Monday through Friday, 8:30 a.m. to 4:30 p.m. The annual salary is $52,278. Candidates must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test, and employment reference checks.

Requirements

  • Bachelor's degree in a Human Services field such as Social Work, Psychology, or Counseling.
  • One year of experience in case management or service coordination services.
  • Experience working with jails, prisons, and criminal justice agencies.
  • Must be registered with the Board of Counseling to practice as a QMHP-A or register as a QMHP-A trainee within 30 days of employment.
  • Must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test, and employment reference checks.

Nice To Haves

  • Master's degree preferred.

Responsibilities

  • Conduct outreach, interviews, mental status and psychosocial assessments, and ongoing evaluations.
  • Develop, monitor, and document individualized treatment and service plans in collaboration with clients and the ACT Team.
  • Coordinate behavioral health, substance use, medical, housing, financial, social, and community-based services.
  • Make referrals and advocate for resources such as housing, food, medical care, disability benefits, and transportation.
  • Provide supportive counseling, crisis intervention, daily living assistance, medication monitoring, appointment support, and substance use screenings, including on-site urine drug screening.
  • Provide specialized service coordination for individuals with forensic involvement, collaborate with legal and community partners, participate in discharge planning, and attend or testify at court hearings and other legal proceedings as required.
  • Monitor client progress through community and residential visits.
  • Collaborate with families, caregivers, treatment providers, and the multidisciplinary ACT Team.
  • Maintain timely and accurate service coordination documentation.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Flexible Spending Account (FSA)
  • Annual leave
  • Sick leave
  • 11 paid holidays
  • Virginia Retirement System (VRS)
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