Forensic HARPS Program Manager (HCPM/DBHR)

State of Washington•Thurston County – Olympia, WA

4d•Remote

About The Position

The Health Care Authority’s Division of Behavioral Health and Recovery is hiring a Health Care Program Manager to lead the Forensic Housing and Recovery through Peer Services (F-HARPS) program, as well as the Tribal Housing Vouchers and Crisis Housing Vouchers programs. These statewide programs support people with behavioral health conditions who are involved in, or at risk of entering, the criminal legal and competency systems by helping them access stable housing and ongoing support. The programs are part of the Trueblood v. Washington settlement, a statewide effort to end unconstitutional delays in competency evaluation and restoration services for people held in jails. The manager oversees statewide program operations, including contracts, budgets, policy, data, and quality improvement. The role serves as a subject matter expert and primary contact for program and settlement-related matters, provides guidance to agency and state leaders, and collaborates with providers, courts, Tribes, housing agencies, DSHS, and other partners. The position leads policy and strategic planning, manages multi-million-dollar contracts, and supports implementation of permanent supportive housing services consistent with SAMHSA’s model and applicable contract requirements. This is a full-time, permanent remote position based in Washington. Occasional travel throughout Washington is required for provider site visits and other business needs. Employees must be Washington residents on their first day and report to the Olympia office on their first and final days. Standard business hours are Monday through Friday, 8 a.m. to 5 p.m.; alternative schedules may be considered based on business needs and supervisor approval. The position is supervised by the Trueblood Team Supervisor.

Requirements

Demonstrated expertise developing, implementing, administering, and evaluating complex statewide health care programs.
Demonstrated ability to translate organizational priorities, legislative directives, health care policies, and emerging needs into strategies, implementation plans, measurable objectives, and outcomes.
Knowledge of complex state and federal health care laws, regulations, administrative rules, and legislative processes, including assessing policy impacts and developing recommendations for compliance and program effectiveness.
Proficiency managing program budgets, expenditures, contracts, staffing, and operational resources, including prioritizing and allocating resources with fiscal accountability.
Ability to establish performance measures, evaluate program effectiveness, analyze qualitative and quantitative data, identify risks and deficiencies, and implement continuous improvement.
Expertise evaluating complex or sensitive health care program issues and providing executive leadership with evidence-based recommendations, alternatives, and defensible solutions.
Ability to lead multidisciplinary teams, professional staff, contractors, providers, and partners; establish accountability, resolve competing priorities, and foster collaboration.
Ability to identify, assess, and mitigate programmatic, regulatory, fiscal, contractual, and operational risks through effective controls and corrective actions.
Ability to apply an equity lens to decisions, processes, and day-to-day work.
Willingness and ability to learn and grow by seeking new perspectives, learning from experience, and continuously improving work and service.
Ability to listen, understand different perspectives, and respond with care, respect, and solutions that meet community needs.
Washington state residency upon the first day of employment.
Submit a cover letter, resume, and three professional references, including at least one current or recent supervisor.

Nice To Haves

Knowledge of the Evidence-Based Permanent Supportive Housing Model, its principles and practices, and its use in community behavioral health services.
Knowledge of local, state, and federal housing programs, resources, and supportive services for people with behavioral health conditions, including community-based housing and employment opportunities.
Ability to build and maintain supportive, trusting relationships with people experiencing serious and persistent mental health conditions while respecting individual rights, preferences, and treatment decisions and promoting community-based supports.
Knowledge of behavioral health managed care, including contract administration, service access, medical necessity, resource management, quality improvement, cultural competency, provider contracting, and federal funding requirements.
Knowledge of the Substance Abuse and Mental Health Services Administration (SAMHSA).
Understanding of Certified Peer Counselors’ role in the community behavioral health system and recovery-oriented principles promoting choice, self-determination, independence, and community integration.
Ability to plan, coordinate, implement, and monitor projects, manage competing priorities, establish timelines, and achieve organizational objectives.
Proficiency in written and verbal communication, presentations for diverse audiences, and Microsoft Office applications for reporting, data management, and administrative functions.
Master’s degree in psychology, sociology, social work, or a related human services or rehabilitation services field.
Knowledge of Washington State’s community behavioral health system, including applicable federal and state statutes, rules, regulations, policies, and Medicaid requirements.

Responsibilities

Serve as the primary point of contact and subject matter expert for F-HARPS, Tribal Housing Vouchers, and Crisis Housing Vouchers, advising HCA managers, DSHS leadership, attorneys general, and state councils on Trueblood Settlement Agreement matters.
Develop, execute, implement, and manage contracts with community behavioral health providers and Behavioral Health Administration Service Organizations to administer Forensic HARPS and Crisis Housing Voucher programs.
Amend existing provider contracts or establish contracts with new providers as needed, and allocate program resources based on goals and system-partner feedback.
Prepare and deliver written and verbal presentations on program implementation plans to policymakers and partners.
Formulate statewide policy and provide long-range strategic direction and subject matter expertise for Forensic HARPS supportive housing services.
Lead Trueblood settlement elements for Forensic HARPS and the Tribal and Crisis Housing Voucher programs, directing homeless and healthcare initiatives that support access to quality behavioral health and healthcare services.
Manage a significant portfolio of multi-million-dollar contracts funded through the Trueblood Settlement Agreement.
Provide supportive housing-related technical assistance and consultation for Forensic HARPS, Tribal Housing Vouchers, and Crisis Housing Vouchers.
Ensure Forensic HARPS programs follow the SAMHSA Permanent Supportive Housing Model and other contract requirements.
Manage, train, and develop policies related to implementation of Forensic HARPS teams.
Establish program goals, priorities, operational strategies, performance expectations, and work plans aligned with agency objectives.
Evaluate program effectiveness, analyze qualitative and quantitative data, identify risks or deficiencies, and implement continuous improvement strategies.
Manage program budgets, expenditures, staffing, contracts, and operational resources while maintaining fiscal accountability.
Lead multidisciplinary teams, staff, contractors, providers, and internal and external partners; establish accountability, resolve competing priorities, and foster collaboration.
Identify and mitigate programmatic, regulatory, fiscal, contractual, and operational risks through controls, corrective actions, and accountability measures.