Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Bellevue, WA

70d•Onsite

About The Position

This position offers challenging opportunities for foreign pharmacy graduates to learn and grow professionally within CVS Health's Retail locations. The role involves immersing in a culture of continuous improvement to transform healthcare. As a US Non-Accredited Foreign Graduate, after passing FPGEE and TOEFL, you will complete required US Internship hours, apply didactic learning to real-world practice, and prepare for a Pharmacist role. Under a preceptor's direction, you will follow a mixed modality learning plan to develop knowledge, skills, and abilities. The internship must be completed within 18 months, with a subsequent 120-day period to pass all required Pharmacist licensure exams. Through hands-on experience, training, Key Learning Experiences, and leadership interaction, you will gain a deeper understanding of pharmacy practice, patient care, business acumen, and leadership skills. You will assist the pharmacy team in ensuring smooth operations, prompt and accurate prescription fulfillment, and exceeding patient expectations with caring service. Learning involves operating as part of the team through SOPs, best practices, and effective communication, demonstrating empathy and genuine care, and contributing to a safe and inclusive culture.

Requirements

Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning US Non-Accredited Foreign Graduate Training Program at CVS
FPGEC certification
Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours.
Failure to complete required US Intern hours within 18 months, or to obtain Pharmacist licensure as prescribed, will result in separation of employment.
Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately
Use and understand verbal and written communication to interact with patients and colleagues
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
Extend hand(s) and arm(s) multiple directions to place, move, or lift items
Control precision; quickly adjust machines to exact positions
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
Express or exchange ideas by means of the spoken word where detailed or important spoken instructions must be conveyed accurately
Have the ability to receive detailed information through oral communication
Any additional tasks as directed by Supervisor or Manager

Nice To Haves

1+ years of related work experience in pharmacy, retail, medical, or customer service setting
Ability to become immunization certified: Once state regulations are met, US Non-Accredited Foreign Graduates should be striving to provide patient immunizations as this is an essential pharmacist function
Ability to work in home store, and across the market in other locations, to meet business needs
Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)

Responsibilities

Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health.
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment.
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems.
Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist.
Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation.
Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients.
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business.
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.
Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification.
Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines.
Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions.
Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements.
Reviewing and collecting patient information; tracking and documenting for each applicable patient.