Foreclosure Specialist I

Mackie Wolf Zientz Mann • Dallas, TX

1d

About The Position

Responsible for the accurate and timely processing of foreclosure proceedings, including, but not limited to: responding to client inquiries, providing counseling to clients regarding the non-judicial foreclosure process, entering information into the computer system, escalating issues found within the firm.

Requirements

• Accurate and timely processing of foreclosure proceedings
• Responding to client inquiries
• Providing counseling to clients regarding the non-judicial foreclosure process
• Entering information into the computer system
• Escalating issues found within the firm
• Timely and accurate responses to client inquiries and internal requests/instructions regarding loan status or other applicable request
• Recommendation to client regarding the non-judicial foreclosure process relating to proper notice, Federal Fair Debt guidelines, investor regulations, and loan chronologies for clients to respond to investor timeline issues
• Review files in order to ensure compliance with the Foreclosure process prior to posting
• Ensures all required information is properly entered into the case management system and into the appropriate databases/client systems in a timely and efficient manner
• Management of GSE portfolio and system updates as required by FNMA/FHLMC
• Reviews files and/or circumstances with the files to determine the appropriate request for assistance from the litigation area and other related areas in the firm
• Assisting with foreclosure sale reporting
• Uploading all supporting documentation to the Clients as required by the Client Directives
• Performing all other duties as requested and assists as needed with any other Client Service related duties including various project
• Receive and direct in-bound phone calls from borrowers, investors, and clients

Responsibilities

• Provides timely and accurate responses to client inquiries and internal requests/instructions regarding loan status or other applicable request.
• Provides recommendation to client regarding the non-judicial foreclosure process relating to proper notice, Federal Fair Debt guidelines, investor regulations, and loan chronologies for clients to respond to investor timeline issues.
• Review files in order to ensure compliance with the Foreclosure process prior to posting.
• Ensures all required information is properly entered into the case management system and into the appropriate databases/client systems in a timely and efficient manner.
• Management of GSE portfolio and system updates as required by FNMA/FHLMC.
• Reviews files and/or circumstances with the files to determine the appropriate request for assistance from the litigation area and other related areas in the firm.
• Responsible for assisting with foreclosure sale reporting.
• Assists in uploading all supporting documentation to the Clients as required by the Client Directives
• Performs all other duties as requested and assists as needed with any other Client Service related duties including various project.
• Receive and direct in-bound phone calls from borrowers, investors, and clients.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed