Ford Sales Receptionist

AutoFair Automotive Group•Haverhill, MA

1d•Onsite

About The Position

AutoFair Ford of Haverhill is seeking a Ford Sales Receptionist to work part-time weekdays, Monday through Friday from the hours of 8 am to 2 pm to join our team. Are you currently working as a waiter or waitress and wish you could make more money with better hours? Do you want a job where you can grow and experience endless opportunities? Are you passionate about helping customers? Do you have phone and email skills? Apply today!

Requirements

At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen

Nice To Haves

Waiter or waitress experience
Phone and email skills

Responsibilities

Answer customer calls and establish follow-up with sales appointments
Greet opportunities and provide pre-set proposals.
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily