Food Services Supervisor

Mass General Brigham•Boston, MA

3d•$28 - $41•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Supervises and coordinates the activities of food service personnel engaged in the preparation and serving of meals. Coordinates the acquisition of food items and functionally supervises the activities of other employees engaged in similar work.

Requirements

5-7 years food service experience
ServSafe Food Handler Certification - ServeSafe National Restaurant Association preferred
Knowledge of supplies, equipment, and/or services ordering and inventory control.
Ability to resolve customer complaints and concerns.
Ability to monitor and/or maintain quality control standards.
Ability to plan work schedules and assign duties; ability to provide or arrange for training.
Records maintenance skills.
Ability to supervise and train assigned staff.
Ability to lead and train staff and/or students.
Knowledge of organizational structure, workflow, and operating procedures.
Ability to read, understand, follow, and enforce safety procedures.
Knowledge of maintenance and care of culinary facilities, equipment, supplies, and materials.

Nice To Haves

Associate's Degree Nutrition preferred
2-3 years experience in a supervisory role

Responsibilities

Develops and monitors budgets and sales goals related to food and labor costs; estimates daily and weekly production and inventory food requirements; coordinates inventory needs with menu forecasts.
Prepares work schedules and assigns personnel to meet production plans.
Inspects orders to ensure that all foods meet prescribed standards for presentation, temperature, and proper portioning; instructs food service personnel in accepted standards.
Prepares and/or supervises the preparation of a wide range of cold dishes, appetizers, and fillings for distribution to multiple food service sites.
Maintains food production records, reports, and department files as required.
May order food items directly from suppliers; evaluates suppliers to determine the best and most cost-effective sources of specific items.