Food Services Supervisor

Homewood Health Centre•Guelph, ON

About The Position

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning. As a Food Service Supervisor, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

Requirements

Diploma in Food and Nutrition Supervision, completed or in progress
Membership in CSNM (Canadian Society of Nutrition Management)
2+ years’ food service experience in healthcare, education, high volume restaurants or large hotels, with a minimum of 2 years supervisory, food preparation and customer service experience
Experience with scheduling employees and shifts within a multi-shift food production and service environment
Knowledge of Therapeutic Diets, Sanitation Code and all applicable legislation
Valid Food Handler's course from a recognized institution-mandatory
Demonstrated negotiation and conflict resolution skills
Strong interpersonal, organizational and communication skills
Flexibility in a rapidly changing work environment
Ability to offer tactful, courteous client-centered service and work with little supervision
Knowledge and commitment to health and safety standards, regulations, supervisory responsibilities and best practices
Intermediate level computer skills (Word, Excel, Outlook)

Responsibilities

Supervise all aspects of food delivery daily (dining service, tray service, cafeteria, catering) and ensure that adequate nourishment is offered to every patient
Monitor daily staff activities with regard to Infection Control, Occupational Health and Safety, Safe Food Handling, Customer Service, Teamwork and Communication
Oversee staffing levels to ensure daily activities are effectively and safely achieved
Follow policies, procedures, and collective agreements that impact staff and the operation of the department
Ensure that staff are aware of and adhere to safe food handling procedures
Monitor relevant equipment functioning and arrange for maintenance and repairs
Ensure staff comply with good customer service practices and foster a climate of excellent customer service
Respond to client/patient concerns directly or through program leadership, staff and unit community meetings
Ensure the achievement of product standards through quality management activities
Participate in new menu development, ongoing menu adjustment decisions and product testing
Actively contribute to Continuous Quality Improvement initiatives
Hire, train, supervise and performance manage Nutrition Aides; coach, train, educate and lead by example
Understand the Collective Agreement and it’s applicability to nutrition services staff and operations
Collaboratively develop, implement, and oversee theme day activities including summer BBQ’s, Canada Day BBQ and Escape Winter events
Identify, plan, and implement revenue generating ideas and assist with budget and expense management
Maintain documentation and compile sales reports
Interact with local Public Health Unit as applicable