Food Services Director

Outpost Natural Foods • Milwaukee, WI

3d

About The Position

The Food Service Director provides strategic, financial, and operational leadership for all prepared foods, café, bakery, catering, and central production programs across Outpost Natural Foods Cooperative.
This role is accountable for revenue growth, program development, food safety compliance, culinary innovation, margin performance, operational consistency, and leadership development across multiple locations.
The Director ensures all food service operations reflect cooperative values, strong financial stewardship, and exceptional customer experience.

Requirements

• Minimum 5+ years progressive leadership experience in food service, multi-unit restaurant, retail grocery, or commissary production.
• Demonstrated success managing multi-site operations.
• Proven experience designing and implementing revenue-generating food programs.
• Strong financial acumen including budgeting, costing, and margin management.
• Supervisory experience with managers and leadership teams.
• Deep knowledge of food safety systems, HACCP, and regulatory compliance.
• Proficiency in Microsoft Office and production/inventory systems.
• ServSafe certification (or ability to obtain).
• PCQI certification (or ability to obtain).

Nice To Haves

• Culinary degree or equivalent professional culinary training

Responsibilities

• Strategic Leadership & Planning
• Financial Management & Revenue Accountability
• Program Development & Sales Growth
• Culinary & Production Oversight
• Food Safety & Regulatory Compliance
• Café Operations & Retail Execution
• Leadership & Talent Development
• All Staff Responsibilities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed