Food Services Attendant

The Salvation Army Southern California • Salem, OR

14h • Onsite

About The Position

This role is responsible for providing exceptional service to both internal and external guests at all times. The attendant may be assigned to work banquets, birthday parties, and the café as needed. Key responsibilities include maintaining an organized and sanitary environment and implementing and adhering to food codes and regulations to provide safe food and beverages to guests.

Requirements

• Ability to use related equipment
• Ability to work effectively as a team member
• Must be able to work a flexible schedule that may include evenings, weekends, and holidays
• Must have good organizational, time management, and communication skills
• Must be able to work well under pressure and be able to accurately follow instructions, both verbally and written
• Must be professional in appearance and demeanor
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
• Must have a valid Food Handlers Card
• Must be 16 years of age or older
• Must be well groomed and adhere to the required dress code
• Must be able to perform tasks of a repetitive nature without diminishing performance
• Must be able to walk, bend, stoop, squat, twist body, stand for short/long periods of time, kneel push, pull, have sense of touch, reach, grasp with hands and fingers, lifting and carrying up to 40 pounds unassisted, climb stairs, close vision, distance vision, talk, hear, have eye-hand coordination, have manual dexterity, speak, and read English and work in noisy areas
• The ability to work in a distinctively Christian environment
• The ability to interact with co-workers and the public in a positive, professional manner in conformity with The Salvation Army Mission Statement.
• The ability to work with people of diverse backgrounds and circumstances.

Nice To Haves

• Restaurant or food service experience preferred
• Customer service experience preferred

Responsibilities

• Provides exceptional service to internal and external guests.
• May be assigned to work banquets, birthday parties, and the café.
• Maintains an organized and sanitary environment.
• Implements and adheres to food codes and regulations.
• Understands and practices safe food handling procedures.
• Follows proper cleaning techniques, storing chemicals properly and labeling product appropriately.
• Practices safety procedures, utilizes tools, equipment and protective equipment as needed; and informs Supervisor of safety hazards, equipment failures and needed repairs.
• Sets tables and chairs as directed.
• Provides effective customer service, offers warm and sincere greetings for all guests, and resolves guest issues promptly.
• Remains alert, courteous and helpful to the guests and colleagues at all times.
• Attends staff/department meetings as requested.
• Follows through on lost and found procedures; no articles shall be removed from occupied rooms; absolute respect for guest property should always be exercised.
• Reports to work on time for posted schedule and maintains accurate time records.
• Maintains a professional appearance, demeanor, and attitude; follows all dress code standards.
• Interacts with staff in a professional manner, assisting other departments with necessary information.
• Makes coffee, juice, and smoothies, replenishes and clean beverage dispensing machines.
• Prepares sandwiches, wraps, salads, and other items using standardized recipes and ingredients.
• Inspects items for freshness; rotates stock; wraps, labels, and dates food items properly; disposes of outdated products; and tracks and logs waste on appropriate forms.
• Cleans and stocks refrigerated display case inside and out.
• Checks food temperatures frequently throughout shift; documents temperatures on applicable forms; notifies Supervisor immediately of any food out of compliance.
• Operates cash register and follows money handling procedures.
• Maintains signage daily.
• Checks supplies and informs kitchen staff of needed supplies.
• Delivers food and beverage items to guests, ensuring a consistent presentation and proper temperature are maintained.
• Offers product knowledge of food and beverage to guests.
• Provides general information for guests and responds to guests inquiries in cordial, efficient and professional manner.
• Follows Banquet Event Orders (BEO) with strong attention to detail.
• Communicates effectively with kitchen staff when conveying guests’ special food requests.
• Runs the dishwasher and unloads when needed.
• Ensures all parties are set up and ready to go prior to guest arrival; checks in party guests at the front desk; sets the tone of a party by providing a high level of energy and fun.
• Remains visible and available to the needs of guests.
• Cleans and resets the room in preparation for the next party according to BEO.

Benefits

• The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed