Food Services Assistant - Administrative Services - Akron FirstEnergy Headquarters

FirstEnergy • Akron, OH

21h • Onsite

About The Position

The Food Service Assistant supports daily café and catering operations by maintaining a clean, safe, and organized food service environment. This position assists with food service support functions, inventory management, catering delivery, and customer service while ensuring compliance with food safety and sanitation standards.

Requirements

• Demonstrate a positive, questioning attitude focused on continuous learning and process improvement.
• Ability to work effectively both independently and as part of a team.
• High school diploma or GED required.
• Ability to perform physical duties, including bending, stooping, lifting up to 50 pounds, and standing or walking for extended periods.
• ServSafe Manager Certification must be obtained within six (6) months of hire if not currently held.
• Effective time management and organizational skills.
• Strong written and verbal communication skills.
• Basic proficiency with Microsoft Office applications, including Outlook and Word.
• Ability to consistently produce quality, accurate work and meet established deadlines.
• Ability to follow food safety, sanitation, and workplace safety procedures.

Nice To Haves

• Prior food service, hospitality, catering, or customer service experience preferred but not required.

Responsibilities

• Perform kitchen utility and sanitation functions, including: Properly sorting, washing, sanitizing, and storing dishes, utensils, and kitchen equipment.
• Maintaining a clean, organized kitchen and work environment in accordance with FDA Food Code regulations and company cleanliness standards.
• Assisting with routine cleaning and sanitation of food preparation, service, and storage areas.
• Maintain café inventory and presentation by stocking and replenishing grab-and-go items, display cases, beverages, and related supplies.
• Support catering operations through the delivery, setup, retrieval, and breakdown of catering orders throughout the facility.
• Collaborate with leadership and team members by following established procedures and providing operational support as needed.
• Demonstrate commitment to FirstEnergy's Core Values and Behaviors through daily work activities, promoting a safe, respectful, inclusive, and customer-focused workplace.
• Demonstrate a willingness to learn food service fundamentals, including: Food safety and sanitation practices, Inventory management and product rotation, Procurement procedures, Customer service principles, Proper knife handling and food preparation techniques, Personal hygiene standards.
• Exercise sound judgment and problem-solving skills by identifying opportunities for process improvement and providing effective solutions to support customers and operational objectives.
• Provide excellent customer service by interacting professionally with customers, responding to requests, and supporting a positive café experience.
• Assist with receiving and organizing deliveries, ensuring products are properly stored and rotated according to established food safety guidelines.

Benefits

• competitive pay plus incentive compensation
• a company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• a choice of medical, prescription drug, dental, vision, and life insurance programs
• skills development training with tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED