About The Position

The Food Services Aide assists with food preparation according to established procedures and as directed by the Food Services Manager. The role supports meal service for patients, including preparing meals, snacks, desserts, and between-meal nourishments; setting up and serving the tray line; delivering food and beverages; and following diet and NPO orders. The aide also cleans and sanitizes the kitchen, dining area, dishes, and equipment; handles food and stock appropriately; and records required food-storage and sanitation temperatures and chemical levels. The position involves communicating professionally and warmly with patients, families, visitors, and coworkers, following infection-control, safety, privacy, and compliance procedures, and participating in required training, in-services, and nursing center surveys. This is primarily a standing role that may involve extended periods on tile floors, exposure to heat and cold, and potential exposure to blood and body fluids, infectious disease, air contaminants, and hazardous chemicals. The aide reports to the Food Services Manager and may be required to work beyond normal hours, weekends, holidays, or during emergencies.

Requirements

  • A high school diploma or equivalent is preferred.
  • On-the-job training is provided.
  • Ability to follow food preparation, sanitation, infection-control, safety, privacy, and security procedures.
  • Ability to communicate with others and take instructions.
  • Ability to taste and smell food products to assess quality.
  • Ability to perform the physical demands of a primarily standing role, including lifting and carrying food and kitchen items; items over 25 pounds may be assisted.
  • Ability to work beyond normal hours and on weekends or holidays when necessary, and be subject to emergency callback.

Responsibilities

  • Assist cooks with preparing meals, desserts, snacks, salads, and other dishes.
  • Prepare between-meal nourishments and beverages, and serve nourishments according to procedures.
  • Set up and serve the tray line, carry trays to patients, and take meals to patients in the dining area.
  • Follow diet and NPO orders, offer menu substitutions, and record substitutions according to procedures.
  • Clean dining tables after meals and clean the work area, including sweeping and mopping.
  • Scrape and wash dishes, pots, and pans; operate the dish machine and related kitchen equipment.
  • Clean kitchen equipment, including carts, tables, counters, ice machine, blender, mixer, meat slicer, refrigeration equipment, stove, oven, steamer, garbage disposal, and coffee and tea maker.
  • Remove kitchen garbage and hose out garbage containers.
  • Record freezer and walk-in refrigerator temperatures and check and record water temperatures.
  • Check dishwasher sanitizer with test strips, check chemical levels, and replace chemicals as needed.
  • Check stock, put stock away appropriately, store cleaning materials appropriately, and store leftovers and opened food properly.
  • Follow standardized recipes and use serving equipment such as ladles, spoons, and scoops.
  • Follow procedures for serving associate meals and make coffee or tea as requested.
  • Comply with infection-control policies and established safety procedures, including procedures for equipment use and occupational hazards.
  • Participate in nursing center surveys and required reports, continuing education, and mandatory in-services.
  • Honor patient rights and comply with corporate compliance, privacy, and security programs.
  • Maintain punctuality and professional appearance, communicate well with patients and family members, and respond to concerns with a helpful, caring demeanor.
  • Perform other related duties as directed by the supervisor.

Benefits

  • 403(b) matching retirement plan
  • Dental insurance
  • Employee Assistance Program (EAP)
  • Employee wellness program
  • Employer-paid life and AD&D insurance
  • Flexible Spending Accounts (FSA)
  • ICHRA for health insurance
  • Paid annual leave (time off)
  • Vision insurance
  • Employer-paid short- and long-term disability for full-time employees
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