Food Service Worker Part time Second shift

Northwestern Memorial Healthcare•Winfield, IL
•$17 - $22

About The Position

The Food Service Worker reflects Northwestern Medicine’s mission, vision, and values and complies with its Code of Ethics, Corporate Compliance Program, applicable policies, procedures, guidelines, and regulatory and accreditation standards. The role prepares cold food items and supports food service for patients and the cafeteria. The position is part-time, with evening shift start times between 3:30 PM and 4:30 PM and end times between 7:30 PM and 8:30 PM. The worker must be able to start at 3:30 PM any day of the week, though the start time may be later.

Requirements

  • Excellent customer-service and critical-thinking skills.
  • Ability to work in a stressful environment and take appropriate action.

Nice To Haves

  • One year of customer-service experience.
  • Familiarity with dietary restrictions.

Responsibilities

  • Prepare cold food items for patients and the cafeteria.
  • Take room-service orders, including orders initiated by employees, patients, or families, and assist patients who need help ordering.
  • Complete tray assembly.
  • Ensure food meets safety and sanitation regulations and complete required documentation.
  • Enter data using Microsoft Excel.
  • Handle cash.
  • Maintain a safe, clean, neat, and orderly cooking area.
  • Follow department policies and programs.
  • Promote satisfaction with food quality and service, using problem-resolution skills as needed.
  • Complete daily position checklists, cleaning duties, and required documentation.
  • Complete mandatory in-service training and meet employee health requirements.
  • Wash and sanitize food-service equipment used for patient and cafeteria service.
  • Return items to their proper storage locations.
  • Exercise independent judgment when needed.
  • Put away stock using the FIFO (first in, first out) method.
  • Clean and sanitize cafeteria service items, the dish machine at the end of the shift, the work area, and food-service carts.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events
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