Food Service Worker
About The Position
The Food Service Worker supports Food & Nutrition Services through patient meal hosting and a range of food service duties. Hosting includes taking breakfast, lunch, and dinner orders, reviewing diet orders and food allergies, and using technological applications to place orders. Other duties may include food preparation, stocking, merchandising, serving, assembling meals, delivering and retrieving trays, sanitation and cleaning, pot and dish cleaning, cafeteria service, and catering. Duties vary according to assignment. The role requires following food safety and infection control procedures and communicating with nursing staff, clinical dietitians, patients, and other personnel to provide quality service.
Requirements
- High school education or GED required.
- Ability to speak, read, and write English.
- Good communication and customer service skills.
- Ability to use basic math skills for money handling.
Nice To Haves
- One year of food service experience preferred.
Responsibilities
- Take patients’ meal selections before meals and offer appropriate alternatives based on diet orders, allergies, and cultural, ethnic, or religious preferences.
- Introduce the Food & Nutrition Meals Program to patients using approved scripted methods.
- Assemble patient trays according to menu selections and deliver and retrieve trays from patient rooms.
- Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the tray line.
- Follow facility and department infection control policies and procedures.
- Communicate with nursing staff, clinical dietitians, and other personnel to support high-quality patient service.
- Interact with patients and customers in a friendly, service-oriented manner and resolve complaints appropriately.
- Follow standard procedures for diet patterns, process AM/PM nourishment orders, and print nourishment labels.
- Perform assigned food preparation, stocking, merchandising, serving, meal assembly, sanitation, cleaning, pot and dish cleaning, cafeteria, and catering duties.
- Attend required staff meetings, huddles, and updates, and complete annual department and hospital competency and educational requirements.
- Follow the assigned work schedule and report prepared for duty in the required uniform, appropriate shoes, and visible identification badge.
- Adhere to department and hospital policies, procedures, performance standards, and customer service behaviors.
- Use equipment and supplies prudently and complete projects and assignments within expected time frames.
- Participate in department- and hospital-wide improvement activities and activities that support the hospital’s mission.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
