Food Service Worker

Advocate Health•Libertyville, IL

16d•$19 - $28•Onsite

About The Position

The Food Service Worker is primarily responsible for dishroom operations and kitchen cleaning, maintaining cleanliness and sanitation standards throughout kitchen and food service areas. The role also supports patient meal service by preparing trayline stations, portioning food, checking trays for accuracy, and delivering and retrieving meal carts and trays within designated timeframes. The position follows department standards and regulatory requirements, contributes to a high-quality dining experience, and completes assigned duties during the scheduled shift. The position is full-time, 40 hours per week, with a set schedule of 12:00 PM to 8:30 PM and rotating weekends and holidays. The pay range is $18.85–$28.30. Preferred experience is six months in food service. The worker must be able to communicate effectively and read, write, speak, and understand English. Physical conditions include variable room temperatures, bending and lifting, wet and slippery floors, cleaning chemicals, and potential exposure to cuts and burns. Lifting requirements include lifting up to 35 pounds without assistance; for lifts over 35 pounds, lifting equipment or assistance from another associate is expected when available.

Requirements

Ability to read, write, speak, and understand English.
Ability to communicate effectively.
Ability to lift up to 35 pounds without assistance; for lifts over 35 pounds, use lifting equipment or lift with at least one other associate when available.
Ability to perform duties involving bending and lifting; exposure to variable room temperatures, wet and slippery floors, cleaning chemicals, and potential cuts and burns.

Nice To Haves

Six months of food service experience is preferred.

Responsibilities

Demonstrate a commitment to patient and customer satisfaction and a can-do attitude.
Partner with hospital associates to meet patient and customer service expectations.
Ensure patient trays are accurate and delivered to the correct unit.
Use sound decision-making, take responsibility for decisions, work as part of a team, and protect confidential patient information while maintaining HIPAA standards.
Use chemicals according to department and manufacturer guidelines and practice clean-as-you-go procedures.
Keep work areas clean and organized, remove garbage and boxes according to standards, and break down boxes.
Wash and sanitize pots and pans; clean and store utensils, pots, pans, servingware, china, plasticware, and flatware according to standards and regulatory requirements.
Use appropriate safety techniques and correct body mechanics.
Perform daily and weekly cleaning assignments and maintain equipment in proper working order, alerting a supervisor to malfunctions.
Accurately perform patient trayline positions and deliver patient meal carts and trays in accordance with customer expectations, department standards, and regulatory requirements.
Deliver and retrieve meal trays and carts within designated timeframes and complete job assignments within meal-service time parameters.
Remain aware of the disaster plan policy for meal service.
Set up assigned trayline positions, portion food according to menu specifications and guidelines, replenish food as supplies decrease, and check trays against menus for accuracy.
Correctly perform dishroom procedures and set up the dishroom station for processing dirty patient trays.
Follow hospital and department dress and name-badge guidelines and attend scheduled department meetings and in-services.
Provide a high-quality dining experience that meets nutritional requirements and expectations for temperature, timeliness, and food quality; use performance-improvement processes to identify and evaluate areas for improvement.
Perform other related duties as required.