Food Service Worker - Vista Life Innovations

Whitsons Culinary Group•Madison, CT

23h•Onsite

About The Position

The Food Service Worker prepares, portions, and serves meals in a healthcare food service setting, supporting patients, visitors, and staff with nutritious meals and a welcoming dining experience. The role includes delivering meals to patients, assisting with basic meal service needs, maintaining kitchen and serving areas, and following food safety, sanitation, portioning, and production standards. Team members help communicate guest orders, allergies, dietary restrictions, and special requests to the appropriate staff. This is a site-based, non-exempt position that may be part-time or full-time, with days and hours aligned to the facility’s food service schedule. Shifts include nights and weekends, but no late nights are expected. Occasional extended hours may be needed for special events or operational needs, and occasional travel to other locations may be required for substitute coverage or support. On-the-job training is provided; no experience is necessary, though professional food service experience is preferred. The work takes place primarily in a kitchen and food service production environment. The role requires standing for most of the workday and working around cooking and refrigeration equipment, including exposure to hot and cold temperatures. Noise may be moderate to loud during meal service periods.

Requirements

Ability to speak and read English sufficiently to understand and perform job assignments, follow recipes, and comply with safety requirements.
Caring, team-focused attitude, reliability, attention to detail, and willingness to learn healthcare food safety procedures.
Ability to work effectively as part of a food service team in a fast-paced kitchen environment and maintain a positive, professional image.
Must complete all Whitsons and government-mandated training.
Ability to stand for most of the workday; frequently walk, talk, and hear; use hands and fingers to handle food, tools, and equipment; and reach with hands and arms.
Ability to lift and/or move up to 50 pounds, including while turning side to side.
Ability to work around patients and healthcare staff and tolerate exposure to hot and cold temperatures from cooking and refrigeration equipment.

Nice To Haves

At least 1 year of professional food service experience is preferred; school nutrition or institutional food service experience is also preferred.
ServSafe certification is preferred.

Responsibilities

Prepare, portion, and serve meals according to dietary guidelines and portion and production standards.
Deliver meals to patients and assist with basic meal service needs.
Set up, clean, stock, and maintain kitchen, serving, and dining areas throughout the service day.
Follow food safety, sanitation, regulatory, and company standards; maintain accurate logs and documentation.
Serve guests in a friendly, professional manner and provide informed menu recommendations, including guidance on allergies and dietary restrictions.
Communicate orders, guest requests, allergies, dietary restrictions, and special requests clearly to the appropriate team members.
Work cooperatively with the Chef Manager, Lead Cook, kitchen staff, and food service and dining room workers to support daily service goals.
Arrive on time, follow assigned schedules and break rotations, and maintain appropriate dress and hygiene standards.