Food Service Worker - Vista Life Innovations

Whitsons Culinary Group•Madison, CT

1d•Onsite

About The Position

The Food Service Worker supports healthcare nutrition services by preparing, portioning, and serving meals to patients, visitors, and staff according to dietary guidelines. The role delivers meals to patients, assists with meal service, and helps create a friendly, supportive dining atmosphere. It also includes setting up, cleaning, and maintaining kitchen, serving, and dining areas while following food safety, sanitation, and regulatory requirements. This is a part-time or full-time, non-exempt position aligned with the facility’s food service schedule. The position is primarily site-based, with occasional travel to other locations for substitute coverage or support. Shifts may include nights and weekends, but not late nights. Occasional extended hours may be required for special events or operational needs. On-the-job training is provided, and experience is not necessary, although professional food service experience is preferred. The position operates primarily in a kitchen and food service production environment. It requires standing for most of the workday and working around cooking and refrigeration equipment, including exposure to hot and cold temperatures. The noise level may be moderate to loud during meal service.

Requirements

Ability to speak and read English sufficiently to understand and perform assignments, follow recipes, and comply with safety requirements.
Ability to work effectively as part of a food service team in a fast-paced kitchen environment.
A caring, team-focused attitude, reliability, and attention to detail.
Willingness to learn healthcare food safety procedures.
Comfort working around patients and healthcare staff.
Ability to stand for most of the workday; frequently walk, talk, and hear; handle food, tools, and equipment; and reach with hands and arms.
Ability to lift and/or move up to 50 pounds, including while turning side to side.
Ability to work in hot and cold temperatures and move in and out of storerooms and near freezers.
Ability to meet the position’s close-vision and focus-adjustment requirements.
Must complete all required Whitsons and government-mandated training.

Nice To Haves

Minimum one year of professional food service experience; school nutrition or institutional food service experience is also preferred.
ServSafe certification is preferred but not required.

Responsibilities

Prepare, portion, and serve meals according to dietary guidelines and established portion and production standards.
Deliver meals to patients and assist with basic meal service needs.
Set up, clean, stock, and maintain kitchen, serving, and dining areas and stations.
Follow food safety, sanitation, regulatory, and company requirements; maintain accurate logs and documentation.
Monitor temperatures, ensure order accuracy, and maintain proper station setup and recordkeeping.
Welcome and serve guests professionally, make informed menu recommendations, and provide guidance on allergies and dietary restrictions.
Clearly relay orders, guest requests, dietary restrictions, allergies, and special requests to appropriate team members.
Work cooperatively with the Chef Manager, Lead Cook, kitchen staff, and food service and dining room workers to support daily service goals.
Follow assigned schedules and break rotations and maintain appropriate dress, hygiene, and professional standards.