Food Service Worker | WSU Spokane - Riverpoint Cafe

Washington State University • Spokane, WA

7d • Onsite

About The Position

Washington State University Spokane is now accepting applications for a Food Service Worker. As a Food Service Worker, under general supervision, you will perform a variety of food service duties in the operation of the campus café. You will prepare and serve food and beverages, provide customer service, maintain food safety and sanitation standards, receive and stock supplies, and maintain a clean, organized, and safe work environment. You will also be cross-trained to provide operational support and serve as the designated Person in Charge (PIC) during supervisor absences.

Requirements

• Possession of, or eligible for at time of hire, a food handler’s permit; OR equivalent education/experience.
• High school graduation or equivalent.
• One (1) year of experience in food service, food preparation, customer service, or a closely related environment; or equivalent education and/or experience.
• Ability to obtain and maintain ServSafe Food Handler Certification.
• Demonstrated ability to provide excellent customer service while working in a fast-paced environment.
• Ability to safely operate commercial food service equipment and follow established food safety and sanitation procedures.
• Ability to lift, carry, push, and/or pull up to 50 pounds and stand for extended periods while performing food service duties.
• Ability to communicate effectively and work collaboratively with students, faculty, staff, and customers.
• Ability to provide work direction and coordinate café operations when serving as the designated Person in Charge (PIC) during supervisor absences.
• Must have, or be able to obtain by time of hire, a valid driver’s license and meet requirements in accordance with SPPM 7.10 and departmental driving standards.

Nice To Haves

• Two or more years of progressively responsible food service experience.
• Experience preparing espresso beverages and operating commercial coffee equipment.
• Experience using a point-of-sale (POS) system and handling cash transactions.
• Experience receiving inventory, stocking supplies, and assisting with ordering.
• Experience working in a café, coffee shop, snack bar, or similar food service operation.
• Experience providing work direction or serving as a designated lead or Person in Charge.
• Person in Charge (PIC) certification.

Responsibilities

• Prepare and serve food and beverages.
• Provide customer service.
• Maintain food safety and sanitation standards.
• Receive and stock supplies.
• Maintain a clean, organized, and safe work environment.
• Provide operational support and serve as the designated Person in Charge (PIC) during supervisor absences.
• Perform food preparations & service (45%).
• Handle customer service & cash handling (20%).
• Manage inventory, stocking, & receiving (15%).
• Ensure cleaning, sanitation, & food safety (10%).
• Provide operational coordination and supervisor coverage (5%).
• Perform other duties as assigned (5%).

Benefits

• Paid sick and vacation leave
• Paid holidays
• Medical, dental, life and disability insurance package for employees and dependents
• Retirement
• Deferred compensation
• Optional supplemental retirement accounts
• Training and development
• Employee tuition waiver

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED