Full Time Food Service Worker

Virginia Tech•Blacksburg, VA

About The Position

The Shift Leader for Dining Services oversees the daily operations of an assigned food service department. The role supervises and leads staff, ensures efficient food production and delivery, maintains cleanliness and sanitation standards, and provides excellent customer service. The Shift Leader collaborates with kitchen staff, administrative staff, and other supervisors, and reports to the management team. Performance goals cover food production, customer service, safety, sanitation, security and compliance, and training and leadership.

Requirements

  • Proven experience in food service or a related field.
  • Strong leadership and interpersonal skills, including the ability to motivate and train staff effectively.
  • Excellent verbal and written communication skills.
  • Knowledge of food safety regulations and sanitation practices, including HACCP guidelines.
  • Ability to work in a fast-paced environment, handle multiple tasks, and prioritize responsibilities.
  • Attention to detail and commitment to maintaining high-quality standards.
  • Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Previous supervisory experience.
  • High school diploma or equivalent.
  • Additional culinary or supervisory training.
  • ServSafe and HACCP certification.
  • Familiarity with computerized management tools and record-keeping systems.
  • Physical stamina and ability to lift and move heavy objects.

Responsibilities

  • Oversee daily operations of the assigned food service department.
  • Supervise and lead department staff.
  • Ensure efficient food production and delivery.
  • Maintain high standards of cleanliness and sanitation.
  • Provide excellent customer service.
  • Collaborate with kitchen staff, administrative staff, and other supervisors.
  • Support performance goals related to food production, customer service, safety, sanitation, security, compliance, training, and leadership.
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