Food Service Worker Part time Second shift

Northwestern Memorial Healthcare • Winfield, IL

25d

About The Position

The Food Services Worker supports Northwestern Medicine’s patient-first mission and prepares cold food items while assisting with food-service operations for patients and the cafeteria. The role includes taking room-service orders, assembling trays, maintaining food safety and sanitation, completing documentation and position checklists, and keeping work areas and equipment clean and orderly. The worker also assists with stock storage, cash handling, and data entry, and uses independent judgment and problem-resolution skills to support quality service.

Requirements

• Excellent customer-service and critical-thinking skills.
• Ability to work in a stressful environment and take appropriate action.

Nice To Haves

• One year of customer-service experience.
• Familiarity with diet restrictions.

Responsibilities

• Prepare cold food items for patients and the cafeteria.
• Take room-service orders, including employee-, patient-, or family-initiated orders and orders for patients who need assistance.
• Complete tray assembly.
• Ensure food meets safety and sanitation regulations and complete required documentation.
• Perform data entry using Microsoft Excel.
• Handle basic cash transactions.
• Maintain a safe, clean, neat, and orderly cooking area.
• Follow department policies and programs.
• Support satisfaction with food quality and service, using problem-resolution skills as needed.
• Complete daily position checklists, cleaning duties, and required documentation.
• Complete mandatory in-service training and meet employee health requirements.
• Wash and sanitize food-service equipment used for patient and cafeteria service, and return items to their proper storage locations.
• Exercise independent judgment when needed.
• Assist with putting away stock using the first-in, first-out (FIFO) method.
• Clean and sanitize cafeteria service items, the dish machine at the end of the shift, the work area, and food-service carts.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A wide range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed