Food Service Worker

Ellis Medicine•Schenectady, NY

About The Position

The Food Service Worker assists with meal preparation and service for patients, customers, and staff, while maintaining a clean and safe kitchen and cafeteria. The role includes work in kitchen, cafeteria, dish room, and pot-and-pan washing areas. The worker maintains food quality and sanitation, responds to customer requests, supports other departments, and provides on-the-job training to new employees. In the kitchen, the worker sets up the patient tray assembly line; portions, wraps, and labels cold foods; delivers meals and nourishments; and prepares and maintains service areas for special functions, meetings, and resident dining. Cafeteria duties include cleaning tables and chairs, setting up coffee carts and food service, serving food in appropriate dishes using specified portions, and maintaining clean service areas. Dish room and pot-and-pan duties include scraping, washing, sanitizing, and distributing dishware and cookware; removing trash and recyclables; and sweeping and mopping floors. Work areas and equipment must be left clean and orderly. The position requires the ability to interpret and apply simple instructions and to comprehend spoken English and communicate and read in English. Physical requirements include pushing or pulling and lifting or moving up to 35 pounds; performing manual tasks such as keyboard use, writing, and filing for extended periods; performing hand-eye-coordination tasks; remaining stationary at a workstation for prolonged periods; and squatting or being mobile for a reasonable length of time and distance.

Requirements

  • Ability to interpret and apply simple instructions.
  • Ability to comprehend spoken English and communicate and read in English.
  • Ability to push or pull and lift or move 35 pounds.
  • Ability to perform moderately difficult manual manipulations, including keyboard use, writing, and filing, for extended periods.
  • Ability to perform tasks requiring hand-eye coordination, such as data entry, typing, and using photocopiers.
  • Ability to remain stationary at a workstation for a prolonged period and to squat or remain mobile for a reasonable length of time and distance.

Responsibilities

  • Operate and maintain work equipment and utensils to provide a quality product safely.
  • Follow department sanitation standards for equipment and food-contact surfaces.
  • Follow department standards for food storage, handling, and portioning.
  • Complete required quality-assurance logs and perform corrective actions as needed.
  • Respond promptly to customer requests, provide excellent customer service, and collaborate with other departments.
  • Provide on-the-job training to new employees.
  • Set up and prepare the patient tray assembly line with menu items.
  • Portion, wrap, and label cold foods according to tally sheets for the cafeteria and tray line.
  • Deliver bulk and individual meals and between-meal nourishments.
  • Set up, serve, and maintain clean work areas for special functions, dining room meetings, and resident dining rooms.
  • Clean cafeteria tables and chairs and set up coffee carts for hospital meetings as ordered.
  • Set up the cafeteria with hot and cold food for meal hours and serve food in appropriate dishes using specified portion sizes.
  • Scrape soiled cafeteria and patient dishware; operate the dish machine by loading and unloading dishware.
  • Distribute clean dishware and carts to appropriate areas of the kitchen and cafeteria.
  • Remove trash and recyclables and sweep and mop floors.
  • Scrape, presoak, wash, and sanitize pots and pans; dry them on racks before storage.
  • Use appropriate washer temperatures and sanitizing-solution strength.
  • Keep the pot-washing area clean and odor-free.
  • Assist patient tray assembly by doing drop-off floors when needed and scrape cafeteria trays while tray lines are running.
  • Leave drying racks, storage racks, floors, sinks, and countertops clean and orderly at the end of the shift.
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