Food Service Worker - Full-Time

Shirley Ryan AbilityLab • Chicago, IL

11d

About The Position

The Food Service Worker maintains safe, accurate, and timely staff and patient meal service while upholding department sanitation standards, accurate cashiering, and food production practices. The role supports Shirley Ryan AbilityLab’s mission, vision, and core values through teamwork, excellence, respect, and compassion toward patients, families, employees, and others. The worker demonstrates communication, accountability, flexibility and adaptability, judgment and problem-solving, and customer service while embodying the organization’s values of Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence.

The position provides patient tray-line setup and meal assembly; serves the cafeteria, cashier stations, and catered events; delivers and retrieves patient meals; maintains and sanitizes service ware, cookware, equipment, and work areas; prepares basic food items; operates a dish machine and cash register; and stocks cafeteria supplies. The worker follows safe food-handling, temperature-control, storage, and sanitation practices and assists patients with daily meal selections. The position reports directly to the Food Service Supervisor.

Work takes place in office or patient settings and in a kitchen environment. There may be occasional exposure to high noise levels, slippery floors, hot equipment, heat, humidity, and possible burns from a grill.

Requirements

• Ability to read, understand, and follow written and verbal instructions for food preparation and service and perform non-complex mathematical calculations; these abilities are normally acquired through elementary school completion.
• Approximately one to three months of on-the-job experience to become familiar with basic food preparation techniques, cafeteria procedures, and department policies.
• Interpersonal skills to courteously greet patients, employees, visitors, and other cafeteria patrons.
• Basic analytical skills to portion appropriate amounts of food for patient trays and stock food stations with necessary items.
• Ability to concentrate and pay close attention to detail for tasks such as entering customer charges, receiving money, making change, counting and weighing food items, and working on the tray line.

Responsibilities

• Provide timely, efficient, and accurate patient tray-line setup and meal assembly.
• Set up and serve the cafeteria, cashier stations, and catered events courteously and promptly.
• Deliver and retrieve patient meals to and from nursing units safely and expediently.
• Maintain the sanitation and cleanliness of service ware, pots, pans, equipment, and work and service areas.
• Operate the dish machine to sanitize service ware.
• Prepare toast, salads, desserts, and other food items according to directions and established quantities.
• Operate the cash register accurately, avoiding over-rings and shortages.
• Maintain the proper level of cash in the cash drawer and obtain additional change as needed.
• Refill coffee urns, juice dispensers, and milk dispensers as needed.
• Stock the cafeteria with food and non-food items, including donuts, fruit, silverware, condiments, and paper products.
• Follow safe food-handling practices, keep food at appropriate temperatures, and follow established storage practices.
• Maintain a sanitary work environment according to health standards and department policies.
• Assist patients with providing or making daily meal selections as necessary.
• Perform other duties that may be assigned in the best interest of Shirley Ryan AbilityLab.

Benefits

• Shirley Ryan AbilityLab offers a comprehensive benefits program described as competitive with industry peers in its geographic locations; benefit availability and eligibility may vary by position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED