Food Service Worker- Casual

Grande Ronde Hospital•La Grande, OR

3d•Onsite

About The Position

The Food Service Worker is responsible for assisting in the preparation, delivery, and service of meals to patients, staff, and visitors in accordance with hospital dietary policies and prescribed therapeutic diets. This role ensures that food is handled safely, served promptly, and presented in a clean and appealing manner. The Food Service Worker supports patient care and satisfaction by maintaining proper sanitation, adhering to food safety standards, and collaborating with dietary and clinical staff to meet operational needs.

Requirements

High school diploma or GED equivalent preferred.
Food Handler Certification from an approved OHA source required.
Experience in a healthcare, institutional, or large-volume food service setting preferred.
Knowledge of safe food handling, storage and sanitation practices.
Ability to manage time, including planning and organizing work to meet meal schedules and service demands.
Ability to follow instructions and work effectively in a team environment with Cooks, Food Services Workers, Diet Clerks, and other clinical personnel.
Ability to follow infection control protocols, including proper personal and hand hygiene and use of personal protective equipment (PPE).
Skilled in using commercial kitchen equipment safely and efficiently.
Skilled in customer service, demonstrating courtesy, professionalism, and responsiveness to enhance the overall experience for patients, staff, and visitors.
Must be able to perform the essential functions of the job with or without reasonable accommodation.

Responsibilities

Assist in the preparation, portioning, and serving of meals according to established menus and dietary guidelines.
Under supervision, assist in accommodating patient allergies, modified diets or other specific dietary requests.
Deliver meals to patient rooms, ensuring compliance with dietary restrictions and prescribed therapeutic diets.
Collaborate with Cooks and Diet Clerks to meet meal schedules for patients, staff, and visitors.
Meet the food and service needs of individual needs across all ethnicities, religions, cultures, and age groups, from pediatric to geriatric populations.
Set up, clean, and maintain kitchen and dining areas throughout scheduled shifts.
Assist with special functions, catering orders, and bakery/dessert preparations as assigned.
Assist with inventory management, including stocking, labeling, rotating, and storing food and supplies as assigned.
Notify the Manager/Supervisor of shortages or needed supplies.
Operate and maintain kitchen equipment safely and properly, reporting malfunctions and maintenance needs promptly.
Monitor food temperatures during preparation, holding, and service to ensure compliance with food safety guidelines.
Follow safe food handling and storage procedures to maintain compliance with hospital, state, and federal infection control regulations.
Follow infection control protocols, including proper hand hygiene and use of personal protective equipment (PPE) as appropriate.
Clean and sanitize work areas, utensils, work surfaces, storage areas, and equipment in accordance with hospital and health department standards, maintaining a clean and organized kitchen and dining environment.
Participate to quality assurance and regulatory compliance activities, including maintaining temperature, sanitation, safety, and food waste logs and contributing to departmental meetings/huddles.
Report food safety or patient care concerns to the supervisor promptly.
Enhance the overall patient and customer experience by preparing and presenting high-quality meals that meet dietary requirements, supporting timely meal service, and demonstrating courtesy and professionalism to patients, staff, and visitors.
Flexibility to work various shifts, including weekends and holidays, to meet patient care needs; performs other duties as assigned.