Food Service Worker
About The Position
The Food Service Worker supports Food & Nutrition Services through patient meal ordering and service, food preparation, stocking, merchandising, serving, meal assembly, tray delivery and retrieval, sanitation and cleaning, pot and dish cleaning, cafeteria service, and catering. Duties vary according to assignment. The role includes taking breakfast, lunch, and dinner orders; reviewing diet orders and food allergies; and using technological applications to place food orders. The worker assembles patient trays according to menu selections, retrieves trays from patient rooms, and offers appropriate alternatives based on diet orders, allergies, and cultural, ethnic, or religious preferences. The position follows food safety, infection control, and department procedures and communicates with nursing staff, clinical dietitians, patients, and other personnel to support high-quality service. It also includes processing nourishment orders and labels, attending required meetings and training, and completing related duties as assigned.
Requirements
- High school diploma or GED required.
- Ability to speak, read, and write English.
- Good communication and customer service skills.
- Ability to use basic math skills for handling money.
Nice To Haves
- One year of food service experience preferred; the posting also lists 1–3 years under qualifications.
Responsibilities
- Take patient meal selections before meals and enter food orders using technological applications.
- Review diet orders and food allergies; offer suitable alternatives based on diet orders, allergies, and cultural, ethnic, or religious preferences.
- Introduce the Food & Nutrition Meals Program to patients using approved scripts.
- Prepare, stock, merchandise, serve, and assemble food and meals according to assignment.
- Deliver and retrieve patient trays; assemble trays according to menu selections.
- Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the tray line.
- Follow facility and department infection control policies and procedures.
- Perform sanitation and cleaning duties, including pot and dish cleaning.
- Provide cafeteria and catering service as assigned.
- Process AM/PM nourishment orders and print nourishment labels according to standard diet-pattern procedures.
- Communicate effectively with nursing staff, clinical dietitians, patients, customers, and other personnel.
- Interact with patients and customers in a friendly, service-oriented manner and address complaints or concerns appropriately.
- Attend required staff meetings, huddles, and department or hospital updates; complete annual competency and education requirements.
- Follow assigned work schedules, department policies, hospital standards, uniform requirements, and timekeeping procedures.
- Use equipment and supplies prudently and complete assigned projects within expected time frames.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
