Food Service Worker - Tray Passer

Mass General Brigham•Jamaica Plain, MA

5d•Onsite

About The Position

The Food Service Worker performs a variety of functions related to the safe assembly, distribution and service of food for Hospital patients, visitors and staff. This role involves attending department meetings, in-services, and training classes. The worker is expected to anticipate and meet customer needs, rectify issues, and maintain cleanliness of work areas and equipment. Adherence to HACCP standards and alerting supervisors to concerns are also key responsibilities. The position involves working in various tray line, cafeteria, and kitchen settings, including setting up and stocking food stations, assembling patient trays, and delivering them to patient rooms. Cleaning stations, equipment, and floors after each meal is required. Additional duties may include operating a dish machine, trash compactor, mopping floors, preparing additional food items, and participating in sanitation projects. The role may also involve assisting with training new and existing employees.

Requirements

Must be able to read menu items in English (exception is the pot-washer position).
Must be able to communicate in English (exception is the pot-washer position).
Must be able to juggle multiple tasks in a fast-paced environment.
Work requires ability to push trucks and carts with food and supplies.

Nice To Haves

High School Diploma or Equivalent preferred

Responsibilities

Attends department meetings, monthly in-services, training classes, etc as assigned.
Anticipates and meets customer needs; takes appropriate steps to rectify issues.
Maintains cleanliness of work areas.
Maintains cleanliness and sanitation of department equipment.
Demonstrates a positive and friendly attitude.
Adheres to all HACCP standards.
Alerts supervisor to any concerns, discrepancies, product shortages, etc.
Actively supports and upholds department goals to maintain or improve operations and customer satisfaction.
Works in various tray line, cafeteria and kitchen positions.
Sets up and stocks food station for meal service.
Assembles patient trays and delivers trays from patient rooms.
Cleans station, equipment, and floors at the end of each meal.
Position may include operating dish machine, trash compactor, mopping floors.
Prepares additional food items for patient tray line.
Regularly works on sanitation projects assigned by manager.
Assists with training of new employees as well as cross training of fellow employees.