Food Service Worker II

Mass General Brigham•Boston, MA

23h•$18 - $24•Onsite

About The Position

Join our Food & Nutrition Services team and help provide exceptional meal service to hospital patients. This role is responsible for assembling and delivering patient meal trays, supporting tray line operations, maintaining a clean and sanitary environment, and ensuring excellent customer service throughout the patient dining experience.

Requirements

2-3 years of food service experience required.
Strong customer service and communication skills.
Ability to follow verbal and written instructions accurately.
Knowledge of food safety, sanitation, and temperature control standards.
Ability to safely operate cleaning equipment and food service equipment.
Ability to lift, push, pull, and transport carts, trays, and supplies.
Strong organizational skills and attention to detail.
Ability to work effectively in a fast-paced team environment.

Nice To Haves

High School Diploma or GED preferred.
Hospital, healthcare, cafeteria, restaurant, or institutional food service experience preferred.

Responsibilities

Assemble and deliver patient meal trays accurately and efficiently.
Stock and maintain tray line and meal service stations.
Transport food carts and meal trays to patient care areas.
Support tray line operations, including serving, building, and checking patient trays.
Work in dish room and truck room operations, including loading and unloading dish machines.
Clean, sanitize, and maintain food service equipment, carts, trays, and work areas.
Monitor food quality, appearance, and temperatures, reporting any concerns to leadership.
Restock supplies and rotate inventory using First In, First Out (FIFO) procedures.
Sweep, mop, remove trash, and maintain a safe, clean work environment.
Provide outstanding customer service while maintaining patient privacy and confidentiality.
Follow all food safety, infection prevention, and regulatory standards.