FOOD SERVICE SUPERVISOR (Full Time w/ Benefits)

NEXCOM•Jacksonville, FL

1d•Onsite

About The Position

This is a Full-Time position which offers excellent benefits. The role is responsible for supervising and coordinating the operation of various food service locations. The supervisor will oversee associates predominantly in grade NA-2 and NA-3, ensuring training, performance management, and adherence to EEO policies. Key duties include planning and scheduling operations, managing equipment and supplies, completing reports, and upholding customer service standards.

Requirements

Twelve months experience performing cafeteria or counter-type food service duties such as preparing fruit and vegetable salads, making simple sandwiches and coffee in large urns, setting up food service counters, steam tables, etc., receiving customer orders and serving customers, operating a cash register, computing charges, performing cleaning duties such as scraping, stacking, and preparing dishes for dishwasher, keeping counters, steam table, and other equipment and appliances clean, etc., or similar work that provided the knowledge and skills to perform the duties of the position.
One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience.

Responsibilities

Supervises a number of food service associates predominantly in NA-2 or NA-3 engaged in performing food service functions at specific food service areas and/or locations.
Ensures necessary training of subordinates in various operations.
Recommends performance requirements and provides input regarding performance appraisals.
Adjusts informal complaints through discussion with associates or union representatives.
Initiates proposals for disciplinary action as needed.
Carries out EEO policies and communicates support of these principles to subordinates.
Plans and schedules sequence of operations and establishes required priorities for subordinates in assigned area and selects workers and tasks to be performed.
Coordinates as necessary with appropriate area and/or location in connection with availability of personnel.
Explains work requirements and new procedures and provides advice when problems occur.
Reviews work for overall adequacy, timeliness, and compliance with established procedures.
Determines equipment, supplies, and maintenance required and assures adequacy of supplies and equipment as needed.
Completes a variety of correspondence and reports in connection with the food service operation.
Provides information pertaining to the various operations and otherwise assists in administrative matters relating to the food service operation.
May provide continuity of all K4 operations in the absence of the supervisor.
Adheres to Navy Exchange Customer Service standards by maintaining a neat, clean appearance and wearing appropriate uniform and name tag as required.
Exercises tact, good manners, and courtesy when serving and assisting customers, suggests substitutes when items are not available, and informs customers of specials.
Provides service in a prompt and friendly manner, ensuring that food items are presented attractively and appetizingly.
Furnishes each customer with a register receipt and thanks the customer for their patronage.
Performs other related duties as assigned.