Food Service Supervisor Full Time
About The Position
This role involves assisting Shift Managers in supervising multiple food service units. The Food Service Supervisor will oversee the production of menu items, manage cash readings, lead associates, schedule staff, and participate in hiring and training. They will also learn to resolve labor relations issues, track inventories, and generate reports on sales revenue, labor, and food costs. A key aspect of the role is maintaining positive communication with patrons and promptly addressing their concerns. The supervisor must ensure strict adherence to Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations. This includes coordinating workplace inspections, conducting WHMIS training, reporting accidents, and ensuring Hazard Analysis and Critical Control Point (HACCP) standards are followed in food preparation.
Requirements
- At least one year of strong operation food industry management experience.
- FoodSafe Level 1 Certification.
- Comprehensive health and safety knowledge and training.
- Knowledge of food service catering.
- Strong supervisory skills and the capability to motivate and lead staff.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.
Nice To Haves
- Employee relations experience in a unionized environment is an asset.
Responsibilities
- Assist the Shift Managers to supervise multiple food service units.
- Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
- Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
- Communicate positively and enthusiastically to the café patrons and address their issues promptly.
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
- Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
Benefits
- Comprehensive health, vision, and dental care coverage.
- Learning and career opportunities.
- Mental Health and Well-Being initiative.
- Employment Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
