About The Position

Chartwells Higher Education is seeking a self-motivated individual for the role of a Food Service Retail Manager III for Chartwells Higher Ed at the University of Memphis. In this role, you will be responsible for supporting the Retail Operations including adhering to the client’s culture and guidelines, the Health Departments regulations and company’s standards & policies. This position will oversee inventory and sale for the Retail Markets and Convenience Stores as well as the future potential to oversee internal retail brands. This position also motivates, trains, develops, and directs all employees to accomplish the objectives of the operation to the satisfaction of the customers and client. With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations.

Requirements

  • Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
  • Experience with cash retail operations
  • Extensive inventory experience
  • Supervisory, leadership, management and coaching skills
  • Good communication skills both written and verbal
  • Ability to communicate on various levels to include management, customer and associate levels
  • Knowledge of financial, budgetary, accounting and computational practices
  • Proficient computer skills to including various computer programs, Microsoft Office programs, e-mail and the Internet

Nice To Haves

  • B.S. Degree or A.A. Degree plus three years of directly related experience preferred
  • Solid knowledge of food trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
  • P&L accountability and contract-managed service experience is desirable
  • Retail marketing experience is highly desirable

Responsibilities

  • Plans and supervises market and convenience store operations, maintains inventory, cash controls, payroll records, and oversees the hiring and training of our associates
  • Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
  • Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
  • Trains associates in customer service, proper portioning, cashier skills, and safety/sanitation
  • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
  • Communicates effectively with all team members, clients and students
  • Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Benefits

  • Medical
  • Dental
  • Vision
  • 401k
  • PTO
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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