Food Service Manager
About The Position
Holy Family Institute (HFI) is a 125-year-old Catholic organization with an impeccable history of serving children and families in the Pittsburgh Region. We are one of Pittsburgh’s largest social service organizations operating 15 programs in three counties. We are an independent organization guided by Catholic Social Teachings and serving people of all faiths and backgrounds. The Food Service Director is responsible for oversight of the Food Service Management Company (FSMC) and compliance with the PA Dept of Education National School Lunch Program as indicated through compliance in PA Electronic Application and Reimbursement System (PEARS).
Requirements
- Bachelor’s degree required; concentration in management, hospitality, business or food/nutrition preferred.
- Four years’ experience managing food service in a school environment
- Must have Act 33/34 and FBI clearances and valid PA driver’s license
- Excellent written and verbal communication skills, including ability to effectively communicate with team and customers.
- Demonstrated ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
- Must be able to work under pressure and meet deadlines while maintaining a positive attitude and exemplary customer service.
- Must maintain up-to-date Safe Serve Certification.
Nice To Haves
- concentration in management, hospitality, business or food/nutrition preferred.
Responsibilities
- Oversee Food Service Management Company (FSMC) operations, ensuring contract compliance and high-quality service.
- Ensure compliance with federal, state, and local school nutrition program requirements.
- Manage program applications, certifications, claims, and reporting through PEARS and other required systems.
- Maintain accurate student eligibility and meal program records.
- Review and approve invoices, monitor budgets, and prepare annual financial reports.
- Conduct site visits and audits to ensure food safety, operational compliance, and service quality.
- Coordinate required staff training and regulatory compliance activities.
- Manage FSMC contract renewals, procurement activities, and bid processes.
- Promote student engagement and satisfaction through feedback and continuous program improvement.
- Collaborate with school leadership, staff, and service providers to support successful nutrition programs across multiple locations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
