Food Service - Food Service Manager

Good Food Holdings Companies•Santa Barbara, CA

1d•$22 - $35•Onsite

About The Position

Bristol Farms is seeking a passionate Food Service Manager to lead its Deli, Cheese, and Catering departments. The ideal candidate will be responsible for the overall operation and success of these departments, including managing operations, planning, directing, achieving targeted profits, and staff development. This role requires cultivating strong working relationships with staff and other department managers, fostering positive morale, and driving the team towards success. The manager must be self-motivated, observant, perceptive, decisive, flexible, patient, supportive, and possess a strong sense of urgency. Openness to growth and expansion is also important.

Requirements

High School diploma or general education degree (GED).
Experience and background as a Deli manager, Assistant Deli manager, or a manager in other food service industries (hotels, country clubs, gourmet markets, or restaurants).
One year certificate from college or technical school and minimum two years’ work-related experience; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers, or employees of Bristol Farms Lazy Acres.
Ability to calculate figures and amounts such as discounts, proportions, and percentages.
Ability to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to resolve conflicts in such a manner to create a win-win situation.
Ability to analyze a variety of situations, think through to a solution and implement the solution.
Must have the ability to speak, read and understand English.
Regularly required to stand; walk; use hands to finger; handle, or feel objects, tools, or controls.
Occasionally required to reach with hands and arms.
Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
Must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close and color vision.
Regularly works near moving mechanical parts.
Occasionally exposed to extreme heat and/or cold, to electrical shock, and to risk of burn.
The noise level in the work environment is usually moderate & occasionally loud.

Nice To Haves

Ability to speak and understand Spanish.

Responsibilities

Leads by example, modeling correct behavior and adherence to company policies and procedures.
Oversees entire operations of the Deli, Café, Catering, and Cheese Departments.
Maintains the appropriate profit margin in accordance with the approved pre-set budget, including sales goals, cost of goods, labor, expenses, price changes, and waste management.
Manages costs by controlling shrink and theft.
Coordinates the activities of workers engaged in ordering, processing, and selling of products.
Prepares weekly and daily work schedules and directs the activities of employees in the Food Service Department, considering busy and slow times and placing talent accordingly.
Responsible for controlling labor results, including overtime, under the supervision of the Store Director.
Responsible for the training and overall development of employees in the Food Service Departments on a daily basis.
Ensures proper training on weighing, slicing, cutting, and serving of deli products.
Trains employees on all opening and closing procedures.
Documents all meetings/training and collects employee signatures as required.
Engages and coaches others in suggestive selling techniques.
Responsible for consistent practices among all Food Service employees.
Maintains price integrity and proper weights and measures as mandated by California State Laws.
Examines products bought for resale or received for storage.
Helps breakdown and store products received.
Responsible for implementing and maintaining all marketing programs.
Manages and assures proper displaying and selling of all deli products to customers and advises customers on quality of food, method of handling, and other factors affecting preparing, freezing, and storage.
Suggests development of new products to supervisor and implements suggestions if approved.
Responsible for the maintenance of inventory control, especially for theft, shrinkage, and storage.
Assures low shrink and waste through proper ordering and inventory control.
Responsible for conducting inventory, preparing for inventory, and inventory results.
Responsible for communication with the Store Director on all Food Service-related issues.
Responsible for communication with all Food Service employees, including weekly communications such as the Weekly Bulletin and monthly Safety News.
Responsible for using the tools provided by management to ensure the success of the Food Service departments.
Handles customer complaints in such a manner to assure customer satisfaction.
Maintains a clean and sanitary work area at all times.
Knows all cleaning chemicals authorized in the Food Service area and understands proper usage.
Trains all Food Service employees on proper use of cleaning chemicals.
Follows the FIFO rotation system (First-in, First-out), covers, labels, and dates all leftover foods, and utilizes leftover foods before opening new product.
Inspects food and food preparation, including measuring temperatures throughout the preparation process, to maintain quality and sanitation in accordance with the FDA and local health departmental codes and Bristol Farms Lazy Acres’ stringent standards.
Follows safety work standards and reports any safety hazards to Store Director.
Reports on and investigates all accidents that occur in the Food Service Departments.
Assures that all reports and investigations comply with the Cal-Osha SB198 rules and regulations.
Maintains the Food Service Area, including all cases, under current health codes and Bristol Farms Lazy Acres standards on sanitation and cleanliness.
Arranges for all equipment to be fixed and cleaned.
Follows & enforces policies set forth in the employee handbook at all times, especially on service standards and appearance.
Meets and exceeds Bristol Farms Lazy Acres standards of excellence in service, quality, cleanliness, appearance & leadership at all times.
Carries out supervisory responsibilities in accordance with Bristol Farms Lazy Acres policies and all applicable laws, including interviewing, training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.