Food Service Manager
About The Position
Under the general direction of the Associate Director of Residential Dining Services, UW - Milwaukee's Dining and Retail Services Department is hiring a dynamic and team-focused Food Service Manager. This position oversees food service operations for the dining facilities in Cambridge Commons, supervises full time, part time, and student staff, and facilitates adherence to Dining food quality, handling, and sanitation procedures. The Food Service Manager in Cambridge Commons is responsible for the planning, coordinating, service, and delivery of all food and all related activities for these operations and special events. This position has overall responsibility for front-of-the-house final food preparation, food distribution, operation systems and registers, and monitoring unit inventory and budgets.
Requirements
- Associate's degree or equivalent education and/or work experience
- Three (3) years' experience in a variety of foodservice operations (examples: cafeterias, catering, fast food, convenience services, food courts, concessions)
- Valid Driver's License and ability to qualify to drive state vehicles.
Nice To Haves
- Three (3) years’ full time management experience in foodservice operations
- Experience with institutional food sourcing , inventory control and purchasing
- Experience with menu management and Point of Sale software systems
- Experience managing food, labor, and supply budgets
- Experience with standardized recipe and menu development
- ServSafe certification or equivalent state certification
- Two (2) years of full-time food service management experience in a University/College or similar setting
- Successful completion of State of Wisconsin Restaurant Manager Certification
- Bachelor's degree or equivalent in a culinary related field
Responsibilities
- Establish operating and staff schedules for all units.
- Effectively oversee daily floor operations to meet the ever-changing demands and needs of the unit.
- Plans and directs staff implementation of operating policies and procedures to ensure adherence to safe food quality, handling, and sanitation processes and procedures.
- Performs duties, including payroll, budgeting, billing, and sales, register, product movement, attendance, and equipment maintenance reports.
- Coach, lead and mentor staff to help them maximize their potential by creating an environment that provides motivation, participation, and opportunities for employee engagement.
- Provides leadership to employees, sets performance expectations, communicates specific instructions, and teaches procedures, with appropriate follow-through.
- Assists with oversight of kitchen cleaner staff, including scheduling and assigning tasks.
- Recruit, hire, develop, and discipline as needed
- Solicits and responds to information from customers; responds to online and other surveys.
- Informs leadership about customer service issues and follow-up actions.
- Ensures consistency and quality; oversees adherence to standards, policies, and procedures.
- Assists in the planning and implementation of marketing, advertising, and special functions.
- Creates required financial and related reports.
- Monitors food and labor records and review financial transactions to ensure accuracy.
- Leads departmental walkthroughs with vendors, health departments, facilities, and other supportive reviews of programs and services.
Benefits
- The Universities of Wisconsin offers a competitive benefits package and an environment conducive to professional growth.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
