Food Service Manager - Willowbend Retirement

Claridge Homes•Ottawa, ON

2d•Onsite

About The Position

Willowbend Retirement Community is seeking a Food Service Manager to oversee the entire operation of the Dietary Department. Riverstone Retirement Communities is dedicated to ensuring residents live meaningful, engaged, and joyful lives in a safe and happy environment. We offer a full continuum of care, including Independent, Assisted Living, and Memory Care. Our valued employees work in an environment that fosters job satisfaction, respect, responsibility, loyalty, and personal growth. We are looking for positive, caring team members who want to make a difference in the lives of seniors.

Requirements

Graduate of a recognized course in Culinary Management (diploma or certificate).
Red Seal certification.
Minimum of three years’ related experience, preferably in the health care industry.
Skills in planning, coordinating, and supervising comprehensive dietary programs.
Knowledge of Canada’s Food Guide to Healthy Eating, Hazardous Analysis Critical Control Point (HACCP), WHMIS, Health and Safety, and Sanitation Code.
Knowledge of business equipment and computer applications, such as MS Office, payroll processing software, etc.
Conversational bilingualism in English and French.
Ability to work as part of a team.
Capable of adapting to different situations and change.
Keen interest in working with seniors.

Responsibilities

Plans and implements a 5-week rotational menu, ensuring compliance with Canada's Food Guide.
Meets with nursing and dietary staff to ensure implementation of therapeutic diets as ordered by physicians.
Interviews residents about dietary habits and maintains dietary records.
Ensures the dietary department meets residents' nutritional needs.
Reviews weekly menus with cooks to ensure correct food ordering, usage of seasonal foods, taking advantage of specials, and rotation of stock.
Ensures adequate standards of cleanliness and sanitation are maintained in food handling, food storage, and food service.
Assures proper filing and posting of menus.
Assists the Director of Care in the Infection Control Program by ensuring compliance with established policies related to dietary issues, such as saving food samples.
Deals personally with Public Health Department Inspectors during dietary inspections.
Is knowledgeable about Resident Rights and Responsibilities and assists dietary staff to respect and promote them.
Knows and interprets Riverstone policies, procedures, and practices and communicates them to appropriate personnel.
Prepares time and work schedules, assigns duties based on work priorities and staff availability, redistributes staff as necessary, checks attendance, and maintains accurate records.
Provides job analysis and role functions for all dietary personnel within their scope of practice.
Reviews and revises personnel policies in conjunction with the General Manager.
Ensures policy and procedure manuals are available for reference for all dietary personnel.
Ensures availability and maintenance of dietary supplies and equipment and submits requisitions as necessary.
Provides standardized recipes for all menu dishes.
Meets with residents/families to resolve problems, concerns, or complaints and reviews suggestions on menu items on an as-needed basis.
Attends Resident meetings as requested to discuss concerns, complaints, or suggestions.
Responsible for the delivery of orientation and training programs in accordance with RHA and other legislative bodies.